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At PPL, your enjoyable shopping experience, satisfaction, and trust is of the utmost importance. We only collect data which is necessary and useful in completing your transaction. Our online policies are intended to ensure that your personally identifiable information is handled in a safe and responsible manner. Although we may use information to inform you of special promotions and events that we believe to be of interest to you, we do not sell any information about you to outside third parties. We want to be able to serve ... read more
10777 Southwest Fwy, Houston, TX, 77074, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Andrew with PPL keeps saying wont give me money he’s kept fit taxes lic. I don’t have it but common sense tells u Since I got AZ title on my own and tags it’s one. He just wants to keep money. He didn’t even put Temp tag on it when bought got it by fedex at house after daughter drove it with none, Mayb Attorney General can help me
Business response:
Good Morning Ms. *****, Thank you so much for leaving us a review. I did speak with our management team in New Braunfels regarding your complaint. It would appear at the time of signing you were going to title the RV in Ohio. Ohio requires the vehicle to be present when going to the DMV. You were in Arizona for the winter, and that was not possible. We have provided you with two temporary tags, and we would be more that happy to issue you a credit. What we have requested and not received, is a copy of your receipt for paymen... read more
propane detector was old stock with short life remaining good for 42 mo. not 60 mo.
Business response:
Thank you for your review. It appears you ordered this item on 6/29/2023. Most RV propane detectors last from five to seven years before they require replacement.
PPL provided very poor quality work on our RV repair. There were missing and broken parts. The quality of the paint job was very poor. Their customer service was very poor. The amount of time quoted was 2 months and it took 3 months with very poor quality workmanship!
Business response:
Thank you for the review. We apologize that we have not met your expectations. I know this has been escalated to our regional service director, who is looking into this issue and hopes to resolve it promptly and accurately.
No problem... Good service. Lights ordered were good. No damage as product was shipped properly.
Have written four times. Now this is 5. No response. Product I bought arrived with a lot of dust all over exterior. Once I opened it, a piece would not go on and stay on. Also, one of the wires looked crimped. It looked like the item was used. I want the item, but would prefer to have this one returned after they send a new part. But I can't get anyone to write back! Not responsive!
We've used PPLMOTORHOMES for over 14 years. Love it and will always buy RV parts from ppl! Great customer service and great part selection! Always have had good luck and good people that work there! Thank you to all who work at PPL! You Rock!!
Business response:
Dear Pamela, thanks for leaving us such a wonderful review. We are thrilled that you have enjoyed your experience's with our PPL Parts Superstore, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority. and your review reaffirms the hard work we put in every day. So, thanks for your kind words and endorsement. We look forward to assisting you again soon.
Originally got wrong part, PPL immediately sent a new part and resolved the situation.told me how to return 1st part. Customer service was excellent, and employee was very helpful.
Business response:
Denis, thank you so much for the 5-star review! We hope you will come back and see us again soon. We appreciate your support.
Rv skylight was well packaged and must have been shipped out immediately because arrived intact in 2 days. Awesome service as always!
Business response:
Thanks so much for your feedback Vincent. It makes our day hearing that our customers are satisfied with the items ordered, and receiving them in a timely manner. We know there are many choices when it comes to RV Parts, so we appreciate that you chose to shop PPL! We hope to have the pleasure of assisting you again the next time your in the market for RV Parts!
Arrived broken due to poor packaging. Box was undamaged. Did arrive on time.
Business response:
Stephan, thank you for your review. We would like the opportunity to get this taken care of for you. If you would please call our team @ 800-755-4775. We will work with you to resolve any issues as quickly as possible.
Ppl Motor Homes has a 4.2 star rating with 1,877 reviews.
Ppl Motor Homes is closed now. It will open tomorrow at 9:00 a.m.
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