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Ppl Motor Homes
- RV Dealers
- Houston, TX
About this business
At PPL, your enjoyable shopping experience, satisfaction, and trust is of the utmost importance. We only collect data which is necessary and useful in completing your transaction. Our online policies are intended to ensure that your personally identifiable information is handled in a safe and responsible manner. Although we may use information to inform you of special promotions and events that we believe to be of interest to you, we do not sell any information about you to outside third parties. We want to be able to serve ... read more
Location details
10777 Southwest Fwy, Houston, TX, 77074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I took motor home for some maintenance and now they continue to charge money for something they seem to have broken. We ask them to lubricate our slides. They called that it was good to go come and pick up. Then shortly after, got another call to say they cannot close the slides. After another week or so they called and said they can’t figure what the problem is and need another 400.00. Or we can just come pay what been charged so far and pick it up. What is the use of an RV when you can’t use it. Really have no choice but t... read more
Received our order in full and faster than expected. Always great service in person or on line.
Business response:
Hi Lewis, we are so grateful for repeat business from our customers. We know you have many choices when it comes to shopping for parts! We appreciate your business! Have a great day!
I am overall pleased with PPL most of the parts sales people are very Knowledgeable about most parts and prices are competitive in most cases they have the best price and low cost fast shipping. But this time they held my 4 item order to ship complete. I ordered October 23rd called Monday because I didn’t receive order confirmation was told they were waiting on one item a package of fuses. I called Friday October 29 and was told the order would ship today I let them know I wasn’t very happy I needed the parts for the weekend... read more
Business response:
Hi Don, thank you for this valuable feedback. We cannot improve our processes without the shared experiences of our customers. Overall we will take your feedback and learn from it, to improve our process, but of course, were so happy your received your items on time and are happy with our team. Thank you for your business. We know you have many choices when it comes to shopping for RV parts, and are extremely grateful that you chose to shop PPL! Our team will be here to assist you any time you need RV parts. Have a great day... read more
I left a review on PPL about how they handled my return. Not a nice one. Their products are great, it was just how I had gotten two different answers on how to return a product, one said they would send a label, the other I had to pay to even return the product. I must say their care for customers is 2nd to none. I had a manager call me and took care of the issue COMPLETLY. I am very happy that they thought that much about making good on a hundred dollar part, I am definitely back as a customer. They really do care what you ... read more
The ordering service online was excellent I got a confirmation right away delivery was fast too , the only problem I had is that the back of the fridge came damaged I emailed customer service twice still waiting to hear back from them . After spending $1800 I expect better service at least have management return my email with answers. I was going to refer people to them now I’m not don’t want anyone to have the same experience I am going through.
I'm confused why they sent me this link. I've contacted them once and left a review for another link sent all saying quick shipping but the item i received was not the item in the picture..... both rain guards but 2 completely different designs and possibly colors. I ordered black and received what i would consider smoke. Not something I'd post here but got no response from my other attempts so this is my honest review.
Business response:
Hi Misty, We are so sorry to hear you had an issue with your order. I'm forwarding this to our director of parts and our parts manager to see what could've happened and to make sure you get your correct order ASAP. We thank you for your patience, and will get this resolved as quickly as we can.
1st Class Business. Very helpful. Deliveries on time. A+. Great people on the phones. They will answer any questions or find a teck that can. I am 800 miles away and all my orders have arrived at amazing speed, well packaged. My RV only go to parts store.
The web side was very easy to use when I called they where very fast to help me and I had my order in a few days. I will definitely shop with them again.
Excellent rv awning fabric. Wish they would have offered a door roller at the time. Price was fair. And was shipped promptly
Frequently asked questions about Ppl Motor Homes
How is Ppl Motor Homes rated?
Ppl Motor Homes has a 4.2 star rating with 1,877 reviews.
When is Ppl Motor Homes open?
Ppl Motor Homes is closed now. It will open tomorrow at 9:00 a.m.
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