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Ppl Motor Homes
- RV Dealers
- Houston, TX
About this business
At PPL, your enjoyable shopping experience, satisfaction, and trust is of the utmost importance. We only collect data which is necessary and useful in completing your transaction. Our online policies are intended to ensure that your personally identifiable information is handled in a safe and responsible manner. Although we may use information to inform you of special promotions and events that we believe to be of interest to you, we do not sell any information about you to outside third parties. We want to be able to serve ... read more
Location details
10777 Southwest Fwy, Houston, TX, 77074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I called about AC unit for my RV the unit was in stock great price. Had it shipped received everything was great!!!! Thank you for great service I will use you again if needed.
Business response:
Hi Bo, Thank you for sharing your experience with us. We are so glad we were able to help you find the AC that you needed for your RV. We strive to always help RV'ers continue to enjoy the RV lifestyle. Have a great day! Thanks, Courtney
<p>Update:The management of PPL has definitely won my business back. My only issue was their customer service but they were very quick to rectify the problem. I will use them in the future and would recommend them to anyone as well. They carry quality products and stand behind them.</p> <p>Overall I was originally satisfied with the products at this company PPL but when I ordered a product that was pictured specifically on their website in a certain color not seeing a link to change the color and when the product came in as ... read more
Business response:
We hate to hear anytime a customer has a less than extraordinary experience with PPL Motorhomes! I agree with the customer that the image we had posted was confusing. I appreciate the feedback and have corrected the image. I have also contacted the customer and to express my apologies and agreed to issue a full refund on the order for the shroud that corrected this issue. The customer expressed that he is satisfied with this resolution and I am hopeful that he will give us the opportunity to earn his business in the future.
I was disappointed in the communication from ppl motorhomes. I ordered an air conditioner for my rv. I got an email with a copy of the invoice but never heard about shipping or if it was in stock. The website said someone would contact me about scheduling shipment since it was a freight company that was delivering. Two weeks later I was out of town and got a phone call from the trucking company that they were at my house to deliver my ac. Had to get my daughter to go to the house and receive it. Just poor communication. I wi... read more
Business response:
Mr. ******, I am saddened to hear of the delivery concerns and lack of communication. This is not our service model and how we strive to serve our customers. I will be working with the shipping warehouse and shipping partner to address the lack of communication. I have refunded the shipping charges in full for the inconvenience and frustration you experienced. Please accept my apology. If I can assist you moving forward, please let me know. Thank you, Theresa Parts Manager x140
Sales rep was very helpful sent me pictures how about side door locks for me to match up what's on my camper, I ordered a handle and lock and it was a perfect match I appreciate the sales rep time patience with my order very satisfied customer, thank you
Business response:
Hi Gary! We appreciate you sharing your positive experience with us! Our PPL team works hard to help RVers enjoy the RV lifestyle. We appreciate your business and hope you will continue to shop PPL Motor Homes for all your RV needs. Thank you so much for being a valued customer!
I made two online orders with PPL , no problems. great service
Business response:
Hi Randy, We appreciate your positive feedback. Our PPL team works hard to help RVers enjoy the RV lifestyle. We appreciate your business and hope you will continue to shop PPL Motor Homes for all your RV needs. If you ever consider selling or trading your RV in the future, give us a call for a FREE RV APPRAISAL. Thanks again!
The best!!!!..Got my Frig, in two days after ordering. Also great help..... I live in Nevada...
Business response:
Hi Mardon, Thank you so much for sharing your positive experience with us! We love sending all of our customers positive comments to our parts superstore team! We work diligently to help keeping our customers enjoying the RV lifestyle. Thank you and have a wonderful day!
waited months to get an appointment, only to find out the brake system was missing critical parts to install (breakaway cable, pin and safety clip), box had been previously opened, and was shipped in another box.
Business response:
Hi Carl, I have passed along your review to Theresa our Parts Manager at PPL. She reached out via a phone call and left a message. We'd like to hear from you so we can learn more about the situation and what happened. We strive for excellent customer service, and hope to help resolve this issue. You can also call our general line # 800-755-4475 and ask for Theresa. She's ready to assist you. Have a wonderful day!
I called at 11 am to see if it was in stock they said yes. I paid for my ac at 12:05 pm ,they are in Texas I am in Az. it shipped from California was at my door 1:25 pm the next day great customer service. I am very pleased
Business response:
Hi Tracy, Thanks for taking the time to tell us about your experience purchasing parts from PPL. Our PPL team works hard to help RVers enjoy the RV lifestyle. We appreciate your business and hope you will continue to shop PPL Motor Homes for all your RV needs. If you ever consider selling or trading your RV in the future, give us a call for a FREE RV APPRAISAL. Enjoy the rest of your day!
great price fast shipping 800 AC will buy from again all AAAs
Business response:
HI Gary, We appreciate you taking the time to share your experience. Our PPL team works hard to help RVers enjoy the RV lifestyle. We appreciate your business and hope you will continue to shop PPL Motor Homes for all your RV needs. If you ever consider selling or trading your RV in the future, give us a call for a FREE RV APPRAISAL. Thanks again!-Courtney
Frequently asked questions about Ppl Motor Homes
How is Ppl Motor Homes rated?
Ppl Motor Homes has a 4.2 star rating with 1,877 reviews.
When is Ppl Motor Homes open?
Ppl Motor Homes is closed now. It will open tomorrow at 9:00 a.m.
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