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At PPL, your enjoyable shopping experience, satisfaction, and trust is of the utmost importance. We only collect data which is necessary and useful in completing your transaction. Our online policies are intended to ensure that your personally identifiable information is handled in a safe and responsible manner. Although we may use information to inform you of special promotions and events that we believe to be of interest to you, we do not sell any information about you to outside third parties. We want to be able to serve ... read more
10777 Southwest Fwy, Houston, TX, 77074, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
waited months to get an appointment, only to find out the brake system was missing critical parts to install (breakaway cable, pin and safety clip), box had been previously opened, and was shipped in another box.
Business response:
Hi Carl, I have passed along your review to Theresa our Parts Manager at PPL. She reached out via a phone call and left a message. We'd like to hear from you so we can learn more about the situation and what happened. We strive for excellent customer service, and hope to help resolve this issue. You can also call our general line # 800-755-4475 and ask for Theresa. She's ready to assist you. Have a wonderful day!
I called at 11 am to see if it was in stock they said yes. I paid for my ac at 12:05 pm ,they are in Texas I am in Az. it shipped from California was at my door 1:25 pm the next day great customer service. I am very pleased
Business response:
Hi Tracy, Thanks for taking the time to tell us about your experience purchasing parts from PPL. Our PPL team works hard to help RVers enjoy the RV lifestyle. We appreciate your business and hope you will continue to shop PPL Motor Homes for all your RV needs. If you ever consider selling or trading your RV in the future, give us a call for a FREE RV APPRAISAL. Enjoy the rest of your day!
great price fast shipping 800 AC will buy from again all AAAs
Business response:
HI Gary, We appreciate you taking the time to share your experience. Our PPL team works hard to help RVers enjoy the RV lifestyle. We appreciate your business and hope you will continue to shop PPL Motor Homes for all your RV needs. If you ever consider selling or trading your RV in the future, give us a call for a FREE RV APPRAISAL. Thanks again!-Courtney
We just received our RV refrigerator! They said it would be delivered after 3. 3:05 they were here… they had called to confirm someone would be here. We are very happy with our first time purchase with this company and will continue to use them.
Business response:
We appreciate your positive feedback. Our PPL team works hard to help RVers enjoy the RV lifestyle. We appreciate your business and hope you will continue to shop PPL Motor Homes for all your RV needs. If you ever consider selling or trading your RV in the future, give us a call for a FREE RV APPRAISAL. Thanks again!
We wanted a a more residential sized toilet in our fifth wheel and settled on the Dometic 320. I've used PPL for other items in the past and never had an issue. Their pricing is usually very competitive and we found their price to better than any we could find. We ordered the toilet on Monday and had it on Thursday in perfect condition. We're happy
Business response:
We appreciate your positive remarks. Our PPL Parts team works hard to help RVers. We appreciate your business and hope you will continue to shop PPL Motor Homes for all your RV parts needs. If you're ever in the market to sell your RV in the future, give us a call for a FREE RV APPRAISAL. Have a great day! -Courtney
Fast service. Right part right price. Very helpful. Good website that is easy to use.
Business response:
We appreciate your kind words. Our team works hard to help RVers enjoy the RV lifestyle. We appreciate your business and hope you will continue to shop PPL Motor Homes for all your RV needs. If you are considering selling or trading your RV in the future, give us a call for a FREE RV APPRAISAL. Thank you and have a great day Diana
Great service, product arrived before estimated arrive date. AC is installed and is working great. Will order from them again.
Business response:
Thank you for shopping PPL's RV Parts Superstore. We are excited that your AC arrived in time to help you stay cool during these hot summer days. We appreciate your business and hope you will shop PPL Motor Homes in the future for all your RV needs. And, remember, when you are thinking about selling your RV, PPL helps over 2000 customers sell their RVs each year and we would love to help you, too!
My husband and I decided to sell our 2019 Heartland Gateway 3230 CK after a failed attempt to sell ourselves we opted to have PPL Motorhome do the leg work for us. My husband drove the camper to the Houston location signed a 90 day contract and they agreed upon a listing price of about $65,000. My husband then left for work and I remained in contact with I believe three different ladies at PPL. After a couple weeks I inquired about the stats on the camper and received no feed back besides nothing was wrong with it. I asked i... read more
bad service .waited 2 weeks for a tow bar.checked on delivery date. 4x .waited on phone 4x. no definite or probable answer--4x. Calledtoday to cancel order.put on hold. I held...and held...and held. Finally gave up ,Sent an email cancelling order! They will probably lose that! What a company!!! Pete H.
Business response:
Thank you for bringing this to our attention. Your order was cancelled and refunded on 07/28/20. As we reviewed the issue further, you were put on hold while the reps were working to get further information for your order and did not keep you apprised of the progress as each worked the issue. The part is a new tow bar and time frames for release from manufacturing were not accurately expressed on initial order. These are concerns that we will work and use as training moments to ensure we serve our customers efficiently and e... read more
Ppl Motor Homes has a 4.2 star rating with 1,855 reviews.
Ppl Motor Homes is open now. It will close at 5:30 p.m.
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