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Ppl Motor Homes
- RV Dealers
- Houston, TX
About this business
Location details
10777 Southwest Fwy, Houston, TX, 77074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
bad service .waited 2 weeks for a tow bar.checked on delivery date. 4x .waited on phone 4x. no definite or probable answer--4x. Calledtoday to cancel order.put on hold. I held...and held...and held. Finally gave up ,Sent an email cancelling order! They will probably lose that! What a company!!! Pete H.
Business response:
Thank you for bringing this to our attention. Your order was cancelled and refunded on 07/28/20. As we reviewed the issue further, you were put on hold while the reps were working to get further information for your order and did not keep you apprised of the progress as each worked the issue. The part is a new tow bar and time frames for release from manufacturing were not accurately expressed on initial order. These are concerns that we will work and use as training moments to ensure we serve our customers efficiently and e... read more
Ordered a SkyLight dome cover. (7/7) Scheduled a contractor for the repair work.... After 8 days,(/15) I began to wonder where was my dome cover? Called Customer Service After a bit of a wait with really BORING elevator music and reminders of why PPL the ABSOLUTE BEST at EVERYTHING!!, a rep answered... I asked about my order number.. She replied it was waiting in the warehouse "for something", and could I hold while she called the warehouse to straighten things out. OK, so back to the hold routine for a bit longer.. (and let... read more
We were very pleased with the staff of Justin, Trevor and Rae at the Cleburne PPL location as they successfully sold our used travel trailer in a short time period to our satisfaction. They staff were very professional and made the process pretty seamless and easy for us. Thanks for a great job PPL Cleburne ! Randy B.
Be very careful of service dept. We took our motorhome to PPL August 17. October 3 they notified us that that the headliner on the cab was coming down. They said it was from the heat and moisture in the Houston area. We ask if there were any water stains because if there were we would file an insurance claim. They assured us there was no stain and it was not insurance related. They said the wrong caulk was used on the roof and the roof needed to be scraped and resealed. The bill was just shy of $2500. On October 5th we got a... read more
PPL in Houston is an exemplary company with which to do business. ALL employees, from the president down, are courteous, knowledgeable, and friendly. They took care of all our concerns with the rv we purchased. Our experience with PPL was the best we have had with any other in the past. All retail companies, no matter the product, would do well to follow their example.
We ordered a Dometic AC from this place since it was cheaper. Never again! I'd rather pay more from a company that will actually respond when you call or email. The AC was messed up after we installed it and this place wouldn't respond to emails or return my calls. I had to take this thing apart and fix the fan myself. I don't recommend this place. Once they get your money they ignore you. Very unprofessional.
quick shipping, fair pricing, A++
Great experience dealing with this vendor. It was easy and they were always able to answer any questions.
Received the propane dual tank monitor with remote.cworks great, mounted on ********* next to heater and air conditioning swiches about 23 ft from the tanks.
Frequently asked questions about Ppl Motor Homes
How is Ppl Motor Homes rated?
Ppl Motor Homes has a 4.2 star rating with 2,116 reviews.
When is Ppl Motor Homes open?
Ppl Motor Homes is closed now. It will open tomorrow at 8:30 a.m.
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