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Ppl Motor Homes
- RV Dealers
- Houston, TX
About this business
At PPL, your enjoyable shopping experience, satisfaction, and trust is of the utmost importance. We only collect data which is necessary and useful in completing your transaction. Our online policies are intended to ensure that your personally identifiable information is handled in a safe and responsible manner. Although we may use information to inform you of special promotions and events that we believe to be of interest to you, we do not sell any information about you to outside third parties. We want to be able to serve ... read more
Location details
10777 Southwest Fwy, Houston, TX, 77074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I am not sure what exactly this place had going on, but I will not EVER recommend them to anyone. I don't think I have ever had so much trouble with doing business with anyone as much as I have with this company. I was ignored, then lied too, given the run around and told with my limited credit history and finances I was ineligible to finance an RV, I have a steady finances and more than double the minimum down payment, but okay. After trying to get one in my budget that would not require financing, I was told it was on hold... read more
Business response:
Hi Latasha, I'm so sorry to hear you had a poor experience with PPL. While it seems we can't change your opinions of us, we would like to look into this further and see where our team could improve. We appreciate your feedback, as we learn and grow from the feedback you provide to us about our team, and apologize again for the frustrations you experienced. If you have any additional details to share, please send them to complaints@pplmotorhomes.com with further details. Again we are so sorry you had a poor experience with PP... read more
Have tried for several days to cancel an extended warranty. can't get a response.
Business response:
Paula, Thank you for bringing this matter to our attention. Would you please send me the name your unit was purchased under, and the best phone number to reach you. I will make sure you get a call to take care of this right away. You may send the information to my email~ paige.b@pplmotorhomes.com I greatly apologize for the frustration this has caused. Sincerely, Paige *******, Customer Relations Manager /PPL Motorhomes
Amazing! Quick shipping, very high quality rv ac shroud, fit perfectly, looks great! Ordered from Texas, arrived in Northern Minnesota faster than ****** would have (the benchmark for quick delivery). Very refreshing in this day and age, keep up the great customer service!!!
Business response:
Michael, it was our pleasure doing business with you. Thank you so much for taking the time to share your feedback . We are thrilled to hear that you had such a seamless experience with us. Your recommendation means the world to us and we look forward to the opportunity to serve you in the future.
Did nothing to make a pleasant experience To a disabled senior citizen.They failed to dust Rv they charged me $120.00 to do nothing .Management didn't care.I will never buy a thing from them again Lost a customer bc didn't seem to want to
Business response:
Oma, thank you for taking the time to share your feedback about your experience with us at PPL Motorhomes. We truly value your input and want to address your concerns as comprehensively as possible. I am not able to find your name in our system. Could this have been purchased under a different name? Do you happen to have the unit number, and which of our locations? If you would please send me the specifics to my email, I would like to look into this further for you. paige.b@pplmotorhomes.com or 713-988-5555 extension 166. Th... read more
I ordered a converter cable to allow a 30A RV to take power from a 50A outlet. PPL made the cable easy to find. Ordering it was a breeze, and the item arrived quickly and in good order. Thi time was my first ordering from PPL. It was a good experience.
Business response:
Nils, thank you for your kind words, we are glad to hear that you had a good experience with our service. We appreciate your business and hope to serve you again in the future. Wishing you all the best!
I ordered an sw10D water heater for my 1986 park model trailer, it arrived in 3 days,the projected was 5 days. The heater is an exact fit. The problem is the old one was a Manuel pilot gas valve version that is no longer available. I ordered a 110 vac to 12 vdc converter this week, it appears I have all the parts I need to install the tank now. The standing pilot was nice in the old heater because it kept the tank from freezing during the week. This trailer is my home on weekends my semi truck is my home during the week. It ... read more
Business response:
Terrence, thank you for taking the time to share your feedback and for being a valued customer. We are pleased to hear about your positive experience with us, your continued support means a great deal! We'd love to know what we can do to earn that fifth star from you on your next visit. Your input is always valued, and we're committed to making any necessary improvements. Please feel free to share any specific suggestions. We can't wait to welcome you back and provide you with an even better experience next time.
She did not understand me when I called...I just wanted the refill for the BBQ lighter...The shipping was very high...very disappointed...I found out they don't come off...!!!
Business response:
Mr. ******, we are sorry for any inconvenience. It does appear you ordered the FlexStriker™ a lighter with fully bendable nozzle that makes hard-to-light situations a snap. Unfortunately, on the manufactures website it does not show refills available for this model . They do have a model called a ValueStriker that is refillable, this one however does not have the bendable nozzle. This is not an item we carry in stock, we had it shipped directly from our vendor. The standard ground shipping costs are $14.99.
Once again, PPL parts comes thru, like I expected, they continue to get my online shopping.
Business response:
Thank you so much Dave for your loyalty to PPL RV Superstore! We appreciate your business and are always happy to hear feedback from our customers. We are glad to know that you had a positive experience working with us, and we look forward to working with you again in the future. We appreciate your business, and your taking the time to share your thoughts with us!
Good job less then a week ac arrived works great thanks
Business response:
Harry, thanks for leaving us such a wonderful review. We are so excited to hear you loved your experience. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. Pleased to hear you got your AC quickly. We look forward to assisting you again in the future.
Frequently asked questions about Ppl Motor Homes
How is Ppl Motor Homes rated?
Ppl Motor Homes has a 4.2 star rating with 1,877 reviews.
When is Ppl Motor Homes open?
Ppl Motor Homes is open now. It will close at 5:30 p.m.
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