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Portland General Electric Company
- Utilities
- Portland, OR
About this business
Location details
121 SW Salmon St, Portland, OR, 97204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Incompetent power company. constant outages. Slow to fix them. No restoration times. Every time the wind blows or it gets cold, we brace for an outage. You'd think by now PGE would have their stuff together, but, they do not. My neighbor has been asking them for over a year to come clear the lines in our yards, the lines are literally tangled in branches. They won't do it. So, we are on our second outage in the past 3 weeks with a newborn baby. Nicely done PGE.
Company has a monopoly, so you don't actually have a choice but for them to screw you over with the worst service imaginable. I moved my electrical meter in 2019-2020, and it took 4 different employees, none of whom very openly knew what they were doing, and it took 8 months for one permit to move my meter 12 feet. When the power goes out, hunker down. They might give you an estimate but it can be entire days before they actually fix the issue. Start an insurance claim for yo… See more
overpriced, horrible customer service, horrible repair/response time... just horrible.
Provide RELIABLE services
Provide RELIABLE services
PGE needs to notify residents in advance when they have landscaping crews coming out to turn off power and cut down trees. I lost 4 hours worth of work on my computer because of this situation. When I complained I was mocked by the landscape crew. I am a very unsatisfied customer, to say the least.
Business response:
Hi Cindy, I am very sorry to hear about your experience. In which area was the landscaping crew operating? I can report this issue back to our team to ensure this does not happen again. ^Rob
PGE needs to notify residents in advance when they have landscaping crews coming out to turn off power and cut down trees. I lost 4 hours worth of work on my computer because of this situation. When I complained I was mocked by the landscape crew. I am a very unsatisfied customer, to say the least.
Business response:
Hi Cindy, I am very sorry to hear about your experience. In which area was the landscaping crew operating? I can report this issue back to our team to ensure this does not happen again. ^Rob
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Frequently asked questions about Portland General Electric Company
How is Portland General Electric Company rated?
Portland General Electric Company has a 3 star rating with 146 reviews.
When is Portland General Electric Company open?
Portland General Electric Company is closed now. It will open at 7:00 a.m.
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