Portland General Electric's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Portland General Electric

2.6

About this business

Location details

121 SW Salmon St, Portland, OR, 97204, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.6234 reviews
Select a rating
Laura Greany Post's profile image
Laura Greany Post 
6 years ago

After we arrived at our Mt. Hood cabin at 2;30 pm in late October, we discovered the power out. The serviceman arrived within 2 hours and determined the power line transformer needed replacement. By 9:30 pm the service truck and crew arrived, and by 10:30 pm we had power back! If I could figure out how to give them 5 stars,......they would receive 6 from us! Thank you PG&E!! 

Michael Tyson's profile image
Michael Tyson 
6 years ago

just want to thank the workers that got our brown out fixed fast at o'Reilly auto parts at 2626 se 122nd today. they got there fast and kicked but. 

Sarah Marie's profile image
Sarah Marie 
6 years ago

Today a transformer blew near our house in Salem. My husband called and someone was on location within 15 minutes and had power restored within the hour. We often forget how much has to go well in order for us to have and keep such an essential amenity as power. Thank you PGE for your hard work and commendable response time. 

Michael Dahlke's profile image
Michael Dahlke 
6 years ago

seems like a monoply when they are the ONLY power company in the whole portland metro area. 

Jim Butterfield's profile image
Jim Butterfield 
6 years ago

Start looking at current plans to upgrade the energy systems we have now, clean coal, improved nuclear power plants. Wind mills don't work good enough yet. 

Cathy Buhler's profile image
Cathy Buhler 
6 years ago

Has no knowledge when it comes to trees. Lets just chop them back willy nilly. Sheer one side, leaving it unbalanced and in danger of falling over now with either a good east wind or ice, or both. 

Amanda Judd's profile image
Amanda Judd 
6 years ago

They keep canceling my account without notifying me of it. I live in an apartment and idiots give PGE the wrong address and pay for my power instead no their own. customer service should be required to call the main account holder of any changes. 

Todd Call's profile image
Todd Call 
6 years ago

Great job PGE employee's, the line crews that get called out in the worst of conditions rock. 

Summer Mow's profile image
Summer Mow 
6 years ago

If I could give 0 stars I would! Absolutely piss poor customer service! Charged a “insufficient fund fee” when my bank shows no record of a payment requested and customer service can not tell me when the payment was declined. Their answer? Check with your bank! This in addition to the processing fee and it taking 8 days for the payment to process. Absolutely ridiculous!!!!! 

Frequently asked questions about Portland General Electric

How is Portland General Electric rated?

Portland General Electric has a 2.6 star rating with 234 reviews. 

When is Portland General Electric open?

Portland General Electric is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com