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Since 1984, Polestar Plumbing, Heating & Air Conditioning has provided Johnson County, Wyandotte County, and the greater Kansas City metro area with top-rated plumbing, heating, and cooling services. All services are tailored to your needs without any upselling, gimmicks or surprises at the end. Our team was awarded with the Lennox Midwest Partner of the Year Award in 2017! Whether you need a drain cleaning service, a furnace tune-up, or you're looking to upgrade to a high-efficiency HVAC system, our experts can help! Same-d... read more
7252 W Frontage Rd, Merriam, KS, 66203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Paul did a great job on our AC and was very easy to work with!
Business response:
Thank you so much for your great review, Cody! We truly appreciate the nice things you said about Paul. He's very dedicated to his work and building those relationships with his customers. If there's anything else we can do for you in the future, we'd be happy to send him out to see you again. Have a great day!
The technicians were friendly and informative! Great service!
Business response:
Thank you so much for the great review, Misty! We're glad we were able to get you all taken care of, and if there's anything else we can do for you in the future, either plumbing or HVAC work, just let us know! We're always happy to be part of home improvement projects! :)
We have used Polestar for our plumbing needs for several years without complaint. Work has always been done well and the staff has acted professionally. But today, Tyler G****** came to do work for us. He did a wonderful job and made sure his work was done and everything was in order before he left. He answered all of our many questions and provided additional estimates as requested. He acted very professionally. It's great to work with Tyler and Polestar.
Business response:
Thank you so much, Patty! We really appreciate the kind words, and Tyler's shoutout! If there's any other plumbing or HVAC work you need done, please just let us know!
Douglas from Polstar came out to find out why our air conditioner was not working. He was here early in the time window. Very polite, knowledgable and quickly diagnosed the problem.
Business response:
Martin, thank you so much for the great review! Douglas is a great technician who truly knows his way around HVAC systems! We're glad he's a member of our team, and if there's anything else we can do for you, HVAC or plumbing, please just let us know! Thanks again and have a great day!
Technician was excellent. He installed an IComfort thermostat. He made sure everything was connected and heating and cooling were working. Thank you for a job well done
Business response:
Thank you for the great review, Bob! We pride ourselves on our ability to handle every job efficiently and getting them done correctly the first time! We're glad you were pleased with the service and if you need anything else, HVAC or plumbing, please let us know! We're always happy to help out! Thanks again and have a great day!
I heard of Polestar by word of mouth and I am very happy that I did, their bid was the best I received and they where able to start almost immediately. The technicians treated my home as if it was their own, very neatly and cleaned up perfectly after themselves. They were knowledgeable, thorough and completed the job quickly. The front office was also thorough and answered my every question. Would I have them back? Yes I would without question.
Business response:
Thank you so much, Mike! We'd absolutely come back to visit you too! Our goal is to be as competitive as possible with our bids, and we only want to leave behind a business card and working equipment. If you need anything else in the future, either plumbing or HVAC work, just let us know. We're happy to help out!
Very thorough tune up performed on our AC unit today. The technician checked numerous areas of the system, and cleaned it up nicely.
Business response:
Thank you so much, Stephen! We truly appreciate the kind words. We pride ourselves on being thorough with our tune ups. We want to make sure that we don't miss anything. Let us know if there's anything we can do for you though, and we'll be happy to get back out there for you!
Experienced. Professional. Friendly. Overall great experience working with Polestar.
Business response:
Thank you for the great review, Zac! We really appreciate the kind words. We had a great experience working with you as well. And if there's anything else you need from us, we'll be happy to help you out in the future. Thanks again and have a great day!
We had an excellent experience with Polestar. Paul arrived on time. He explained each step of the work he did. He left the area clean and neatT. Thank you, Paul, for your outstanding work.
Business response:
Thank you for the great review, Robert! Paul works very hard to make sure that each and every job he does is left in the same condition as it was when he got there. His attention to detail is outstanding, and customer service is his top priority. We're glad he was able to get you taken care of, and if there's anything else you need in the future, please don't hesitate to ask! We're always happy to help out!
Polestar Plumbing Heating & Air Conditioning has a 4.7 star rating with 183 reviews.
Polestar Plumbing Heating & Air Conditioning is closed now. It will open tomorrow at 9:00 a.m.
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