Polestar Plumbing Heating & Air Conditioning

Jake D 

on BBB

5 years ago

Great company and great customer service! Called at 10pm last weekend and talked to someone right away! 

Malinda H. 

on BBB

5 years ago

My husband and I have used polestar for many years Outstanding service and technicians are courteous efficient and clean Highly recommended and affordable!!!! 

LaEricaM 

on BBB

5 years ago

I had a very upsetting experience with pole star this last weekend. I had them install a nest thermostat at my home on 1/6/2020. With the instillation they also fixed a blown fuse on our furnace as well. A week later water was leaking from my thermostat. I called them immediately and they tried to tell us that the original thermostat was screwed into a drain pipe and when they installed the nest thermostat they unknowingly made another hole into the drain pipe which was causing the water to leak from our brand new nest therm... read more

Bernard B. 

on BBB

5 years ago

Great value pricing, honest, processional, they have a service plan to give us peace of mind that our home AC,furnace and plumbing are operating,functional at their very best. The plan also allows us to have priority scheduling. All around an awesome plumbing,heating & air conditioning company where the customer's comfort come first. I have total faith in this company, i recommend them highly. Thank you Polestar 

Haylee H. 

on BBB

5 years ago

Great company with very helpful and knowledgeable staff! They are really good about getting you in the same day you call and are very thorough in all stages of the job process. They arrived when they said they would and gave me a heads up before they came to my home. Everything went smoothly and they even called back to check in on my experience after the job was complete. Would definitely recommend! 

Karen F 

on BBB

5 years ago

Worst experience ever! Do not hire these guys!!Danny the field supervisor is absolutely horrible. He misdiagnosed the problem on a Wednesday, and then instead of just admitting to the error and giving us a new estimate he kept arguing with us and his crew that at any moment the pipe was going to turn and go out the front of the house. He continued to argue this even when we were all telling him that it was almost to the wall out back. Mind you he did all this arguing without ever showing back up to the house. He told us 9-10... read more

Eric S 

on BBB

6 years ago

We needed our HVAC checked out and Doug was able to find out we had some parts warranty left on our equipment and repair for a reasonable price. We will definitely continue to use Polestar!! 

John H 

on BBB

6 years ago

They were quick, easy, and most importantly, honest and friendly. I needed a sump pump installed in an emergency and they did it the next day. Couldn’t have asked for better service. Josie (I think that’s how you spell it?) was patient in explaining everything to me and answering my questions. 

Patty B 

on BBB

6 years ago

Earlier in February, our furnace went out. We needed help ASAP. A friend recommended Polestar and they replaced it quickly and for a good price. Their technician Doug was really nice and as far as I know, did a great job! We haven’t had any trouble since and are satisfied customers!