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Since 1984, Polestar Plumbing, Heating & Air Conditioning has provided Johnson County, Wyandotte County, and the greater Kansas City metro area with top-rated plumbing, heating, and cooling services. All services are tailored to your needs without any upselling, gimmicks or surprises at the end. Our team was awarded with the Lennox Midwest Partner of the Year Award in 2017! Whether you need a drain cleaning service, a furnace tune-up, or you're looking to upgrade to a high-efficiency HVAC system, our experts can help! Same-d... read more
7252 W Frontage Rd, Merriam, KS, 66203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Installed a new heating and cooling system for my home. Very pleased
Business response:
Thanks for the great review! We really appreciate the great rating! If there's anything else we can do for you, please don't hesitate to reach out to us!
Outstanding job on my new furance and AC. Techs were very professional and helpful
Business response:
Thank you so much for the great rating, Brian! We give you 5 stars too!
Our hot water heater finally died and our family was without hot water. I called many places to get quotes on what a new one installed would cost. After reviewing many companies we went with Polestar for several reasons. For one, they were able to fit us with a top notch product within an affordable range. Two, everyone we spoke with from beginning to end were highly focused on our wants and needs. Three, the installation crew were friendly, timely and the process was seamless. We now have hot water again and are very happy ... read more
Business response:
Thank you so much for the amazing review, Bill! We're glad we were able to get you and your family hot water again! If you need anything else, just let us know!
Had a sump pump quit working and water was backing up into basement. Called about 2:45 and they said could be here by 5:00-7:00 range, earlier if possible. Got here at 4:00 and had new pump in and job completed by 5:00. Only “complaint” would be the invoice did not itemize the costs for the pump, labor and/or rush service charge...but it was the price they quoted and it was done quick so I’m happy.
Business response:
Thank you so much, Flint! We're happy to help with any of your home issues that arise. We know that when a sump pump quits working, it needs to be replaced in a timely fashion. We work hard to get to those emergency situations as quickly as possible. Just let us know if something else comes up and we'll get you taken care of! Thanks again for the great review, and have a great day!
Very Professional and Before any work begins they explain everything with no hidden agenda...
Business response:
Thank you so much, Tito! We're glad we were able to get your issue squared away! We don't deceive people when we go about our work. Our goal is to always build relationships with people so they are comfortable with us. If there's anything else we can do for you, please let us know! We're always happy to help with your home improvement projects!
I called this morning, just finding out if they could take a look at my heatpump, they were here within the hour. Done in about 45 mins. Showed me everything they found (which was minor) very personable and knowledgeable. They even noted they service electric fireplaces - which big plus- I had been struggling to find folks. LSS they are back tomorrow for a look at the fireplace and now Angela and Ernesto are like family! They even had shoe covers on before they rang the doorbell!
Business response:
Thank you so much Teresa! This is a wonderful review, and we're so glad you wanted us to come back and look at your fireplace as well! If there's anything that we can do, we'd love to be part of that home improvement project! Just let us know and we'll be there! Thanks again for the great review, and have a great weekend!
Polestar is a very professional and skilled team. That explain the work well and are reasonably priced. I highly recommend them.
Business response:
Thank you so much, Ernie. We truly appreciate the kind words, and we're proud of our techs and the professionalism they exhibit at every call they go out on. We're so grateful for the recommendation, and if there's anything else we can do for you, we'd be happy to help with any of your home improvement projects! Thanks again and have a great day!
Brian was great. Friendly, professional, helpful, responsive. Great experience
Business response:
Thank you so much, Jeff! We're glad you had such a positive experience. If you need anything else, either plumbing or HVAC we'll be happy to help with your home improvement projects. Thanks again for the great review, and Brian's shout-out!
Great service! Excellent ac install and value.
Business response:
Thank you for the great review, Jeff! We're glad we were able to get you all squared away, and if there's anything else we can do for you, please don't hesitate to reach out. We're always happy to help out!
Polestar Plumbing Heating & Air Conditioning has a 4.7 star rating with 183 reviews.
Polestar Plumbing Heating & Air Conditioning is closed now. It will open tomorrow at 9:00 a.m.
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