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Podium
- Business Services
- Lehi, UT
About this business
Making each interaction between businesses and consumers simple and convenient.
Location details
1650 Digital Dr, 1650 W Digital Drive, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wouldnt even give 1 star, sales reps lie to your about what they can do for your company, not only that I dont remember signing anything but according to them I signed a contract to keep their service for 1 year (Never remember doing this and if I was I was tricked I would NEVER sign a 1 year contract with a company Id never heard of) but the service ***** and Ive tried to cancel and it took WEEKS for someone to even call me back about it and all they said was I couldnt cancel and that was it. They still charging me and re... read more
If you dont find the value of using Podium, it is a nightmare to cancel. I gave Podium a YEAR of $500 payments in hopes it would help me connect with my clients. In the end, we did not find the price worth it. I tried to cancel and they keep charging my credit card. So I cancelled that card and had my bank issue a new card. Then they charged THAT card. Finally my bank I would end my ********************************************************* from Podium. I still get harassed by Podium, but the charges have stopped. I cant imag... read more
DO NOT DO BUSINESS WITH THIS COMPANY!! Stay away at all cost! I contracted with Podium in 2022 to provide services that were never delivered. I requested to cancel this service which Podium refused to do but continued to contact and harass me via text, phone and email. The last email was from their AR analyst with invoices totaling almost $700. I advised the rep via email that I would not be paying any fees or past due balances because I cancelled but they are still trying to charge for services unrendered! I also threatened... read more
Warning!! WORST COMPANY EVER in my opinion! I signed up for their service and was told I had 3 months to cancel. I found their service to not provide the quality for the cost and emailed to terminate just 8 days after initiating. It has now been nearly 3 months and after several emails and phone calls, they still have not terminated my service! I feel as this is unethical and inexcusable. Spend your money elsewhere!
I would NOT recommend Podium to anyone. I've had an issue with using my toll free number, and they have NOT been able to fix it. They have told me numerous times that the issue was "fixed" only to experience the same problem over and over again. When their product is working properly, it's the BEST. My workload became so much easier with Podium. I use my toll free number for our text ID. It worked for the first month with no issues, then it stopped working. Texts were not going through. I called, and emailed, I was told to f... read more
I signed up with Podium, during a Zoom meeting with their sales team and their Sales Manager *******************************, not paying attention to the detail that I signed for a year contract while I wasvunder imptession that i'm on a month to month contract. The sales person and **** presented the monthy payment of $299/mo, without disclosing that it will be a 12 mo. contract without the right to early cancelation. I would have not signed for one year without testing it first. After re-evaluating the Podium features I ar... read more
On Aug 11, 2022, I had a video call with *********************** at the Podium Corporation, **** ****, **, to discuss the Podium software system. During the meeting, I addressed my concerns to **************: "I already have a CRM called WooSender." I asked him to explain and help me understand how Podium differed from what I already had. He assured me with his "personal guarantee" that my CRM held no comparison to his superior software, Podium. I even mentioned that I was willing to only pay for help with the wording of my ... read more
Podium has the worst customer service. Not only did they promise things pre-sale that were not functions of their software, they are just dishonest all around. Will NEVER refer them to anyone again!
Podium has very unethical business practices. They charge accounts for services not rendered. They sign people up who aren't as savvy with the ************* and expect them to pay even if not able to use their service. Then they refuse to reimburse you. I was recruited by one of the podium reps around Christmas time and was sold on what they said they could do to help me with getting customers for my business. Although wasn't informed all of this had to have certain things in place before you could even implement their servi... read more
Business response:
Hi *******, we apologize for your frustrations, but we had our support team look into this and found that we did try to work with you on this but that your cancelation request was denied for valid reasons. If you're open to it, we would love to continue to work with you until you see the value of our product! Please reach out to ********************************** if there's anything you'd like to discuss further.
Frequently asked questions about Podium
How is Podium rated?
Podium has a 4.6 star rating with 3,406 reviews.
When is Podium open?
Podium is closed now. It will open tomorrow at 8:00 a.m.
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