Podium

Kayla R 

on BBB

2 years ago

There are so many negative things to say regarding this company, and absolutely no positives. I own a bridal store, and was approached by reps from Podium to start a contract. I asked them what happens if it doesn't work out, or something happens and I need to cancel. I was then told that "we ask you to stay for 60 days", but before, and once the 60 days were up, it was a nightmare to get out of the contract. I am hoping to sell my business, but wasn't ready to list it yet, and had to reach out to a realtor in order to get a... read more

Charles F 

on BBB

2 years ago

I cancelled and have a paper trail, but every 6 months someone different has attempted to collect and I would dispute the charge and present evidence. Now a collection agency has contacted me for close to **** dollars and the original amount was $800.The service also was not worth it, hence the reason for cancelling. The right hand at Podium does not know what the left hand is doing. They sell and promise the world on an oyster shell, but can't deliver what they promise. Specifically for a small business Podium is a very poo... read more

Brandy C 

on BBB

2 years ago

Total scam! Still trying to get refunded. We never received this service nor did we ever use it. They just keep taking money out of our account. I am so tired of these companies getting away with this. 

Erik T 

on BBB

2 years ago

Read the fine print! I mistakenly entered an annual contract with Podium-- when the service wasn't working well and I cancelled 3 months later, they tried to charge me the entire 12 months of the contract. They immediately charged my credit card, I then blocked them via AmEx, and now they are going to send the ridiculous balance to a third party debt collector-- all because their app is glitchy and doesn't work as advertised!! 

Katina K 

on BBB

2 years ago

This **** to be by far the worst company I have ever done business with. Although, in fact, I really havent done any business with them because they lied to me stole money from me and misrepresented their company, not only in a financial matter, but in the way, they do business.. As a small business owner *** been harassed lied to, and taking advantage of. They forged information and are now trying to send my business to collections for services never rendered. Never consider doing business with this company. The only reason... read more

Dustin J 

on BBB

2 years ago

I wouldnt even give 1 star, sales reps lie to your about what they can do for your company, not only that I dont remember signing anything but according to them I signed a contract to keep their service for 1 year (Never remember doing this and if I was I was tricked I would NEVER sign a 1 year contract with a company Id never heard of) but the service ***** and Ive tried to cancel and it took WEEKS for someone to even call me back about it and all they said was I couldnt cancel and that was it. They still charging me and re... read more

Tirey C 

on BBB

2 years ago

If you dont find the value of using Podium, it is a nightmare to cancel. I gave Podium a YEAR of $500 payments in hopes it would help me connect with my clients. In the end, we did not find the price worth it. I tried to cancel and they keep charging my credit card. So I cancelled that card and had my bank issue a new card. Then they charged THAT card. Finally my bank I would end my ********************************************************* from Podium. I still get harassed by Podium, but the charges have stopped. I cant imag... read more

Renee S 

on BBB

2 years ago

DO NOT DO BUSINESS WITH THIS COMPANY!! Stay away at all cost! I contracted with Podium in 2022 to provide services that were never delivered. I requested to cancel this service which Podium refused to do but continued to contact and harass me via text, phone and email. The last email was from their AR analyst with invoices totaling almost $700. I advised the rep via email that I would not be paying any fees or past due balances because I cancelled but they are still trying to charge for services unrendered! I also threatened... read more

Trina H 

on BBB

2 years ago

Warning!! WORST COMPANY EVER in my opinion! I signed up for their service and was told I had 3 months to cancel. I found their service to not provide the quality for the cost and emailed to terminate just 8 days after initiating. It has now been nearly 3 months and after several emails and phone calls, they still have not terminated my service! I feel as this is unethical and inexcusable. Spend your money elsewhere!