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PNC Bank
- Finance
- Pinckney, MI
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
222 W Main St, Pinckney, MI, 48169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cant access my money! I opened my simple app this morning only to learn the company no longer exists. It instructs me to install a completely different app and signup for a complete different account. The problem is I no longer have access to my simple account to see my account numbers and things. I called support and the only way I can start the process is if I tel them my social security number (which is a nonstarter for me.) I just want my money out of this crappy bank but can't get access. This is completely ridiculous. ... read more
Wow, where do I start? This company took over my previous bank, Simple on 5/8. Prior to that, I had attempted to get my money out of simple and switch banks, but was not allowed to access my funds. This wasn't BBVAs fault, but it was aggravating. Fast forward to 5/19 and since the transition, I have been trying to close my account and transfer funds, but NOTHING has happened. This is every dime to my name that I've saved over the years and I have no access to it. I wish I could go beyond a bad review and press criminal charg... read more
I’ve been a PNC customer for years. But my recent experience with their Customer Service was so bad that. I will be going to another Bank. It started with a calling to PNC Customer Service because my present debt card was going to expire and I haven’t yet received my new card. So, the customer service person. Said because I didn’t receive the card. She will issue me another one and send it out ASAP. Insuring me it will have the same number. The reason I wanted to keep the same number was I really didn’t want to go though the... read more
I am another Simple user who is getting transitioned to ****. I have been without access to my bank account for 10 days now. The first couple days I tried logging into **** and I got the technical difficulties message. I decided to wait and let things settle down. After a few days it still didn't work so I called support which took forever. They do not answer quickly and I don't have hours to waste sitting on the phone. Why isn't there an email support option or online chat support? I finally got through and they told me tha... read more
I had been a happy customer of Simple for almost 5 years. Unfortunately, as a new BBVA customer, I am appalled by BBVA's lack of transparency, sense of responsibility, and inability to even attempt to effectively communicate with their customers through this transition. Despite numerous hours spent on hold, countless calls spent being hung up on by representatives, and the use of multiple avenues for communication with the bank, I am still unable to access my account more than a week after the initial transition. BBVA's webs... read more
Lack of customer service is reason why I continue to bank elsewhere. I came to the ******/Cherry Creek BBVA branch when I was told they would have the uncirculated bills I'd requested days earlier. Before conceding they had no access to the safe (because the only person with access had been out for three days), I was criticized for wanting uncirculated bills (which the FED says they eagerly provide through retail banks); and after it was apparent they'd wasted my time, there was not the slightest apology for the inconvenienc... read more
Worst customer service , constantly system down issues. impossible to speak to anyone that can answer your questions. They charge you to deposit ******** currency. What is this industry coming to, where is the pride and integrity of a real business. I have since closed 7 account with this bank.
Like everyone else, my transition from Simple to BBVA has been a total nightmare. These follow up posts are obnoxious. I'd love for BBVA to post how many times I've called since May 11th, every CS rep I spoke to and for how long I was put on hold each and every time. Today's call alone was upwards of 4 hours and 11 different reps, not counting every day leading up to today.Apparently, my issue is resolved (blocked account, no way to access money). However, now I can not even access my banking app.My money is being transferre... read more
To whom it may concern. This bank is a joke. They have sent me a letter every month to apply for its Clearpoints credit card with 18 month 0% interest which I was ignoring. Today I decided to apply and the invitation code was invalid. I want to make clear that was not expired according to the letter. I called costumer services and I provided all my personal information but they said it was not any invitation code under my address and information. Then, I asked them, who is sending this letters every month? They couldn't answ... read more
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 589 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open on Monday at 9:00 a.m.
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