PNC Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

PNC Bank

1.2

About this business

Location details

222 W Main St, Pinckney, MI, 48169, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.2589 reviews
Select a rating
Jon D's profile image
Jon D 
2 years ago

Recently applied for a HELOC and was told incorrect information after already applying for the loan. Had a joint applicant on that loan to help with the credit and their score is upwards 840s. PNC ended up declining the loan and did nothing to make it right. All they said was well file a complaint. Now that applicant has a hard inquiry on their credit, the application was denied, and the loan processor doesnt even answer their phone or return phone calls. If my mortgage wasnt already with them I would leave this banking inst... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Latascha G's profile image
Latascha G 
2 years ago

I hate PNC with a passion. Their services **** the customer service reps. *** dingbat robots. I have been with 3mos and I am ready to close my account now. They have a hold on my work check, because I deposited digitally. I have dealt with several banks and PNC is the only one that holds your money. So why offer digital deposit. ?????????? 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Jon D's profile image
Jon D 
2 years ago

Recently applied for a HELOC and was told incorrect information after already applying for the loan. Had a joint applicant on that loan to help with the credit and their score is upwards 840s. PNC ended up declining the loan and did nothing to make it right. All they said was well file a complaint. Now that applicant has a hard inquiry on their credit, the application was denied, and the loan processor doesnt even answer their phone or return phone calls. If my mortgage wasnt already with them I would leave this banking inst... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Jon D's profile image
Jon D 
2 years ago

Recently applied for a HELOC and was told incorrect information after already applying for the loan. Had a joint applicant on that loan to help with the credit and their score is upwards 840s. PNC ended up declining the loan and did nothing to make it right. All they said was well file a complaint. Now that applicant has a hard inquiry on their credit, the application was denied, and the loan processor doesnt even answer their phone or return phone calls. If my mortgage wasnt already with them I would leave this banking inst... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Jon D's profile image
Jon D 
2 years ago

Recently applied for a HELOC and was told incorrect information after already applying for the loan. Had a joint applicant on that loan to help with the credit and their score is upwards 840s. PNC ended up declining the loan and did nothing to make it right. All they said was well file a complaint. Now that applicant has a hard inquiry on their credit, the application was denied, and the loan processor doesnt even answer their phone or return phone calls. If my mortgage wasnt already with them I would leave this banking inst... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Jon D's profile image
Jon D 
2 years ago

Recently applied for a HELOC and was told incorrect information after already applying for the loan. Had a joint applicant on that loan to help with the credit and their score is upwards 840s. PNC ended up declining the loan and did nothing to make it right. All they said was well file a complaint. Now that applicant has a hard inquiry on their credit, the application was denied, and the loan processor doesnt even answer their phone or return phone calls. If my mortgage wasnt already with them I would leave this banking inst... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Latascha G's profile image
Latascha G 
2 years ago

I hate PNC with a passion. Their services **** the customer service reps. *** dingbat robots. I have been with 3mos and I am ready to close my account now. They have a hold on my work check, because I deposited digitally. I have dealt with several banks and PNC is the only one that holds your money. So why offer digital deposit. ?????????? 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Latascha G's profile image
Latascha G 
2 years ago

I hate PNC with a passion. Their services **** the customer service reps. *** dingbat robots. I have been with 3mos and I am ready to close my account now. They have a hold on my work check, because I deposited digitally. I have dealt with several banks and PNC is the only one that holds your money. So why offer digital deposit. ?????????? 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Caroline K's profile image
Caroline K 
2 years ago

They have continuously messed up our mortgage payments and they are impossible to get on the phone to fix it. I called AGAIN today and was disconnected 3 times. When I finally got someone on the phone, I was disconnected after 30 minutes of no one being able to figure out why the amount was incorrect. They will not give you a phone number to be able to call any department directly even after being specifically asked. If you can avoid doing business with them, DO. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 589 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com