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PNC Bank

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About this business

At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. 

Location details

2350 E Grand River Ave, Howell, MI, 48843, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.2616 reviews
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robert f's profile image
robert f 
4 years ago

I'm not surprised by all of the negative and low star reviews of PNC Bank. I have been a customer for about 50 years and I had a problem with $325 in fees I was charged on a checking account. It was about a balance limit that I didn't meet. It's my fault for not catching it sooner, but I don't look up my account very often, and the bank should have reached out to me long before I discovered the problem. When I asked them to make an adjustment to the account and refund me some of the charges, they were only able to refund $25... read more

Emmanuel G.'s profile image
Emmanuel G. 
4 years ago

I had a PNC account for a while now. I had a steady amount of money coming in and out because of my job. I had $1500 stolen from me in fraud. I contacted PNC over the issue and they said they were going to provide me a provisional credit. They then turned around and took all of my money and left my account at -$980. I’ve contacted them over the last few months and my claims for my money keep getting declined. I’ve asked them for the reasons multiple times. At first they claimed that it was because they didn’t know which ones... read more

HM's profile image
4 years ago

Simple accounts transitioned to BBVA 5/8/2021 and now, as many users are experiencing, I cannot access my new account. Immediately upon trying to sign into the new account there was an error message on the website and since then the website tells me my account is locked and to call their customer service number. I have called 3 times and been on hold over 15 minutes and still have not been able to speak with a representative to gain access to my accounts. It has been 2 days and they have not rectified the situation. This is ... read more

Keith G's profile image
Keith G 
4 years ago

Awful bank BBVA is what happened to the Simple in terms of banking like Simple was. Been with simple awhile never ever did I have any problems. So go throughout my day 11am message I'm over drawn. I get paid that day for the last year and half every week and never had issues. So I dug more and found out this crazy logic which by the way is deceiving and theft towards customers! Who thought the idea of anytime throughout the day you would get an overdraft fee 11am but wait I had fund posted by 12:30 am. Also they haven't kept... read more

Marie B.'s profile image
Marie B. 
4 years ago

Many thanks to your company for having **** as a Call Center **************** Rep. I called today, May 17th, and **** came on the line, cool as a cucumber. I had several things I needed to talk about. He took each concern and addressed them in order, even after I "snapped" bc I had been on hold for 30mins (sorry about that ****).Honestly, job well done. Except for not waving the $15 fee, which was outta his hands, everything about that call was perfect, and I was able to complete my banking needs. Thanks again for having ***... read more

Sam's profile image
4 years ago

The Simple transition has been a disaster. I couldn't setup my new online banking and now the lines are jammed so I can't talk to anyone.As soon as I can access my accounts I'll be switching to a new bank. I miss Simple. 

madonna g's profile image
madonna g 
4 years ago

This bank is still charging insane overdraft fees throughout covid and has not refunded any of the bank fees i have incurred as a single mom i. welfare this bank is a predator 

Zach M's profile image
Zach M 
4 years ago

I've been a customer of Simple since 2014. When it was purchased by BBVA, and subsequently shuttered this past weekend, it became abundantly clear that BBVA had not adequately tested integrating Simple customers onto their online banking service, despite an abundance of emails claiming that the process would be seamless.We were not allowed to set up online banking with BBVA until AFTER Simple had been shut down. At the time of writing, Simple has been shut down for four days, and none of its customers (that I know of) have b... read more

Kiana Garcia's profile image
Kiana Garcia 
4 years ago

If I could give zero stars I would! My bank transitioned from Simple to BBVA and it has been the worst experience by far. I have been hung up on multiple times by the automated services. I was not able to create an account, and I still do not have access to my own information. This transition has been awful, and I will definitely be opening an account with another bank. BBVA has not even attempted to resolve the issue or reach out to customers regarding the problems preventing people from accessing their funds/accounts. 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 616 reviews. 

When is PNC Bank open?

PNC Bank is open now. It will close at 5:00 p.m.  

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