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PNC Bank

1.2

About this business

At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. 

Location details

2350 E Grand River Ave, Howell, MI, 48843, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.2616 reviews
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Phillip C's profile image
Phillip C 
4 years ago

I have been banking at the **** location ******************************** ***************** for 5 months in the culture at this particular location is horrible. I am not sure if it's my age, sexual orietation, the color of my skin or language I speak but each time I am not treated as a customer. It's been numerous of occasions from walking in asking about information on account, from applying for credit & being denied ; from even standing outside waiting on a Uber. The experiences are not friendly.This review is from my last... read more

Mark I's profile image
Mark I 
4 years ago

*** sucks. I have been with *** for 26 plus years.. I recently had a case of fraud and they refused to credit my account and they said it could take 12-90 days to resolve the issue. *** trusts the company that caused the fraud more than me.*** does not look out for their customers. I am canceling my account 

Business response:

PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter. 

lulu l's profile image
lulu l 
4 years ago

They do not honor their intro bonus advertisements. ***** is way better 

Business response:

PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter. 

Siri B's profile image
Siri B 
4 years ago

I switched to Simple many years ago because it was just that banking that was simple with fantastic design and customer experience. BBVA, Simple's parent bank, decided to shut it down, and the transfer of business BBVA, in ***** contrast, has a customer experience that is clumsy, opaque, and confused. BBVA, through its actions, has shown a total disregard for its customer's wellbeing and has forgotten that it is still providing a service to humans. 

Eric S.'s profile image
Eric S. 
4 years ago

Took *********** loan out in 2018 and managed to pay it off the first week of February 2021. Received bank statement for February 2021 showing loan paid and a zero balance. On June 3rd, 2021 during a refinance process on our home, the refi company advised loan still showed PNC as lein on house deed. Contacted PNC customer service and they advised that they just started the process of releasing the lein on JUNE 1st!!!!!!. This held up my refi and caused my family distress. PNC had NO explination as to why it took them over FO... read more

Business response:

PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter. 

Mary J's profile image
Mary J 
4 years ago

Horrible service. Locked my account for fraudulent activity and wouldnt unlock it even after I provided proof of transactions. Now Im behind on bills for 90days after another investigation is being done.I dont know what Im going to do as far as far as living arrangements. I asked them to not allow withdrawals from vendors and they approved that but vendors are still withdrawing my money and when I called cooperate they still continued to let them withdraw out of the account. When asked they said oops they are sorry. I will n... read more

Business response:

PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter. 

Casey H's profile image
Casey H 
4 years ago

Cant access my money! I opened my simple app this morning only to learn the company no longer exists. It instructs me to install a completely different app and signup for a complete different account. The problem is I no longer have access to my simple account to see my account numbers and things. I called support and the only way I can start the process is if I tel them my social security number (which is a nonstarter for me.) I just want my money out of this crappy bank but can't get access. This is completely ridiculous. ... read more

Kathryn K's profile image
Kathryn K 
4 years ago

First of all this "bank" doesn't deserve even 1 star. Deserves NEGATIVE 10 STARS! Unfortunately my bank, Simple was taken over be BBVA and closed on May 8th...... I still can't access my account at Bbva. I call and upon answering the call reps immediately say that they are unable to look up account information to try back again in about ***** min. I have absolutely zero access to any funds in my account. Have received no correspondences what so ever. What am I supposed to do now?? I do not recommend this sham of a bank to an... read more

Jason C's profile image
Jason C 
4 years ago

Wow, where do I start? This company took over my previous bank, Simple on 5/8. Prior to that, I had attempted to get my money out of simple and switch banks, but was not allowed to access my funds. This wasn't BBVAs fault, but it was aggravating. Fast forward to 5/19 and since the transition, I have been trying to close my account and transfer funds, but NOTHING has happened. This is every dime to my name that I've saved over the years and I have no access to it. I wish I could go beyond a bad review and press criminal charg... read more

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 616 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open at 9:00 a.m. 

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