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PNC Bank

1.3

About this business

Come see why banking with the PNC Bank NEW CARLISLE Branch, New Carlisle, OH, is the smart choice for checking, online banking, bill pay, credit cards, auto loans, home loans and investments. 

Location details

320 N Main St, New Carlisle, OH, 45344, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.3175 reviews
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Tracy S.'s profile image
Tracy S. 
7 years ago

Let me tell you, do not use PNC Bank to get a HELOC. The outfit in McLean, VA does a total 'Bait and Switch' operation. They pull you in with a low rate and then after they've done everything, all the paperwork, credit reports, etc., they change programs on you! We had TONS of equity. We had an EXCELLENT credit rating. The 'suit' behind the desk told me that he has never missed an achievers trip and that he was the 'best' at PNC. He tried to get us to take out a whole new mortgage even though we had already paid off more tha... read more

Dawn G.'s profile image
Dawn G. 
7 years ago

I went to deposit about 15 checks into the ATM at 835am this morning at my local bank i live within walking distance in my little town and i walked my son with my dog to school then walked over there to do my banking. The walk up ATM was broken so i used the drive up, during my transaction the ATM shut down keeping my card and checks. The employees where coming in and and i asked who i now know is the assist branch manager to help me that my card was stuck. He basically ran from me saying he cant help me the bank opens in 20... read more

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter. 

Jenny's profile image
Jenny 
7 years ago

My name is ******** *********. I have a bank account with you and then opened a virtual account virtual and had money taken out of the virtual to cover overdraft fees. I have not been contacted about this money being taken out to cover and not my virtual account has no money in it. I called customer service and they could not assist in telling me if or when this would happen again, I tried to set up payment arrangements and they couldn’t help. Everytime I call customer service they can not help me. The fees are ridiculous. I... read more

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter. 

Jeff N.'s profile image
Jeff N. 
7 years ago

After dealing with PNC Bank for over 30 years, I entrusted them with all my accounts. After losing my job in 2015, it became necessary in 2016 to withdraw money from my 401 (k) account. I met with athe financial advisor at the McMurray, PA branch. I knew because I was over 55 and had lost my job, I could withdraw the funds without the early withdraw penalty. Their financial advisor agreed and had me sign forms to get my withdraw. When I received my 1099 in 2017 I was stunned to see and early withdraw coding on the 1099. When... read more

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter. 

Rick F.'s profile image
Rick F. 
7 years ago

I met some PNC employees today at the Troy, Missouri Imo's Pizza restaurant. They were all in uniform. I was there a little bit after 11 a.m. on Monday September 25th, 2017., having lunch with my four-year-old daughter. One of the PNC employees that was eating with the other PNC employees started talking very loud in the restaurant complaining about the man that took up two parking spots. She referred this man as an *** hole. She said that statement and that bad word several times to every PNC employee that was eating at her... read more

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter. 

DEAN's profile image
DEAN 
7 years ago

I HAVE TO RANT ABOUT SOMETHING I THINK IS THE DUMBEST THING I EVER HEARD . MY DAUGHTER WHO IS AT SCHOOL (BOWLING GREEN) SHE GOT A SETTLEMENT CHECK FROM A LOCAL LAWYER. MADE OUT TO HER , WITH MY ADDRESS ON IT , SHE SIGNED THE BACK , I WENT TO PNC , WHERE I HAVE BEEN BANKING FOR 9 YEARS , THREW THE DRIVE THREW TO DEPOSIT IN MY ACCOUNT, THE LADY ASKED IF MY DAUGHTER WAS WITH ME , I SAID NO , SHES AWAY AT SCHOOL, SHE SAID IM SORRY I CAN NOT DEPOSIT THIS CHECK ,I SAID I DON'T WANT CASH BACK , SHE SAID SORRY , I DROVE AROUND AND W... read more

Jenifer H.'s profile image
Jenifer H. 
7 years ago

I opened a virtual student account while I'm in grad school, so I would have access to brick and mortar bank features (e.g., cashier's checks). Sure enough I decided to buy a used car from a private seller. I don't use PNC as my main bank account because the interest rates are awful, so I deposited a personal check from my main online bank account (Capital One 360--which I love). I was told by a customer service representative over the phone that my PNC deposit would be available within one business day. I deposited the chec... read more

twyana w.'s profile image
twyana w. 
7 years ago

This is the worst handling I ever had with and bank. PNC are rip offs. I submitted in a fraud claim in July. Keeping in full communication with them. I got deployed to Houston due to the Hurricane Harvey...and just found out they denied me saying it has been over 60 days. They have been putting off handling my case to deny based off this status...which is a lie so they don't have to reimburse me. PNC are thieves. 

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter. 

Angela F.'s profile image
Angela F. 
7 years ago

I just left my PNC branch and i have never been so furious in my life. I have had numerous issues with their practices as far as negative balances. Not one has actually been my fault when I actually get them to listen to me. Over and over people have told me to get out of there and i didn't listen. Now I guess it is my fault because i believed from the past that they would make things right. I can only wonder how badly they rip off other seniors and disabled people that are on fixed incomes. I have an automatic deposit that ... read more

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter. 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.3 star rating with 175 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open at 9:00 a.m. 

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