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PlumbSmart Plumbing Heating and Air
- Contractors
- Mesa, AZ
About this business
This business offers plumbing, air conditioning, heating, and water damage restoration contracting services.
Location details
3010 E Main St Building 1, Mesa, AZ, 85213, United States
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Estimate included problem areas that needed attention when new heat pumps were installed. All items were addressed at time of installation and completed to our satisfaction. The install team was courteous and did a good job.
Business response:
Thank you ***. I'm glad to hear our team addressed all of your concerns and performed to your complete satisfaction. I appreciate you taking the time to leave us a few words about how we did. I know there are many companies in the valley to choose from, so thank you for choosing PlumbSmart.
Great, friendly and all the guys educated me on my new air conditioner well with tips on how to lower my energy ****. Quick and convenient scheduling too. I will recommend them to friends. ??
Business response:
It's our pleasure, ****. Thanks so much for taking time to leave us a review and letting us know how we did. Be sure and let us know if you ever have any questions or concerns we are at your service.
In my opinion By far the best cooling ,heating and plumbing company in the Phoenix metro area. Excellent workmanship , professionalism and competitive pricing. Had new A/C unit and water heater installed. Very happy with the whole process. **********
Business response:
Thank you, Rod. We really appreciate the feedback and we're so happy to hear you were pleased with our services and everything worked out to your complete satisfaction. It's our goal to not only meet but exceed customer expectations so if there is anything else we can do be sure to let us know. Thank you so much for your business.
Very nice people and very professional. I appreciate the time, effort, and detail they put into the job.
Business response:
Thank you, ******. We appreciate your feedback and the opportunity to earn your business. We are here for you 24 hours a day if you have any Plumbing Heating or Air conditioning needs.
Very professional and knowledgeable technician **** removed my old hot water heater and installed a new one. He also installed a recirculating pump too Everything looks great When he was finished there was no mess. He explained how everything works Yeah. Great job *********** has good pricing too. This is my second time using this company and both times they gave me good quotes and did a great job I wouldnt hesitate to recommend this company
Business response:
Thank you **** we're so happy we could be of service to you and we appreciate you're taking the time to leave us some comments about our work. Please let us know if there's ever anything you need we are at your service. Thank you for your continued patronage.
Guy came out and moved water lines a few inches for shower (for $400+) - said if the depth wasn't right it would be no problem, they could just adjust it later when installing the shower. Now it's time to install the shower and a new guy there wants $650 because the depth of the valves isn't right. Blames the tech who came out first and quit his job. Also, the scratched the antique brass fixture but won't take responsibility for that either. Manager said "just because someone says 'it's not a problem' doesn't mean it won't c... read more
Business response:
Our office has made several attempts to reach you by phone and email to offer you a full refund. Please call us at ************ if there is something else we can do to make you happy.
Great company response...******* and ***** were awesome...knew what they were doing and fixed a major issue for me in no time...prices were really reasonable..will definitely use this company again if necessary...very knowledgeable about mobile home issues..
Business response:
It's our pleasure and privilege to serve you. We're so happy we could help and really appreciate you allowing us the opportunity to earn your business.
The job is good but replacing the Meon cartridge for $350 (minus $25 discount) seems a little bit high. I know I could turn down the quote but the main switch cannot be turned back on if the repair is not done which means the whole house will be without water. So, I have to take it.
Business response:
Thank you for taking the time to leave us a review. Your feedback is important and we're glad our customer service manager, Matthew M******, was able to meet with you and provide you with a refund to bring the cost down to a more fair and equitable price more in line to your complete satisfaction. Please don't hesitate to let us know if you have any additional questions or concerns. Your 100% satisfaction is our #1 goal.
***** and ****** were very polite and considerate. They did a great job of keeping things clean and guaranteed me that they would not leave until the clog under my kitchen sink and my disposal were correctly fixed. They were prompt in their arrival and took the time to analyze the problem. Both were focused and did a great job.
Business response:
It's our great pleasure and privilege. We're glad we could be of service. Thank you for taking the time to send us your feedback and for the opportunity to earn your business.
Frequently asked questions about PlumbSmart Plumbing Heating and Air
How is PlumbSmart Plumbing Heating and Air rated?
PlumbSmart Plumbing Heating and Air has a 4.9 star rating with 3,303 reviews.
When is PlumbSmart Plumbing Heating and Air open?
PlumbSmart Plumbing Heating and Air is open now. It is open 24/7.
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