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Platinum Motors
- Used Car Dealers
- Freehold, NJ
About this business
Specializing in fine pre-owned automobiles since 1992. Mercedes, BMW, Porsche, Audi, Jaguar, Maserati, Ferrari, Cadillac, Land Rover, Infiniti, Lexus, and others. We can locate any vehicle upon request.
Location details
504 U.S. 9, Freehold, NJ, 07728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It wasn’t good, I got there and was greeted by the receptionist who was very polite, then I had to wait for 5 minutes for the guy who contacted me about the appointment, then I had to wait another 15 to 20 minutes for someone to come over and talk to me, he didn’t know about the vehicle are you didn’t care to talk about it, then it was time for me to test drive and another guy came to do that, so far nobody tells me anything about the vehicle even when I’m driving it, he just kept asking me if I like it and I said I’m not su... read more
Business response:
Hi Diana, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at 732-863-2230 at your earliest convenience to discuss how we can turn your experience into a positive one.
I called the dealership directly to make sure car was in stock and set up appointment to see the vehicle. After driving 80minutes to dealership they said the car was at a sister dealership 45 min away. They kept just trying to get me to see other vehicles, and there were no apologies, and no accountability. Seemed like no one was in charge and very chaotic. Don’t entertain this place!
Business response:
We take grade pride in delivering first class service to our long-distance customers, unfortunately this particular car was in our second lot and you didn't want to wait for it. thank you
Responses were disjointed and slow and then after several days of not responding told me they had sold the car.
Had an absolute wonderful and easy experience with George! I had been through about 8 other different dealerships who did not want to accommodate me for the online process, but with George, he made it so easy! And I love my car! Literally the BEST car dealer I have ever dealt with!!! I will definitely be recommending him and Freehold Mitsubishi to future prospects. Thank you,
Excellent
Very helpful, prompt, and flexible. I am not a local, but a close friend is, and they were happy to set up an appointment for him to test drive and inspect the vehicle on my behalf.
Good
Very nice sales person. Helpful. Car didn't have the options I was looking for.
I called and no return call was received. Rep was responding thru text, which I felt was unprofessional.
Business response:
Respectfully, I cannot understand the comment but would like to invite the reviewer to contact me directly so I can attempt to resolve his concern
Frequently asked questions about Platinum Motors
How is Platinum Motors rated?
Platinum Motors has a 4 star rating with 173 reviews.
When is Platinum Motors open?
Platinum Motors is closed now. It will open at 9:00 a.m.
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