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Pinnacle
- Property Management
- Kansas City, MO
About this business
This company offers property management service.
Location details
2300 Main St, Kansas City, MO, 64108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We intend to end our timeshare agreement with Bluegreen. Bluegreen's salespeople made many false promises and coerced us to enter this agreement. When we tried to make reservations, we discovered that most places had no availability, despite what we had been promised by your salespeople. We also were told we would need to buy more points to stay at most resorts. We attended a second "update" to get information, but it was just another sales pitch. We later realized that even when we did successfully make a reservation, it wa... read more
Business response:
Dear Shannon ******** Thank you for taking the time to share your review! We regret to hear of the difficulty you have had in using your ownership as you intended. We would be happy to speak with you regarding these issues, and to help you make use of what you have invested! So that we can assist you in greater detail, please call Club Services or live chat from your Home page. We look forward to speaking with you further! ~Bluegreen Customer Care
If it were possible to give a less than 1 star rating I would in regards to BlueGreen Resorts. My wife and I purchased our timeshare more than 15 years ago but due to a chronic illness have only been able to use it 4 times. When we contacted BlueGreen about being released from our contract (which we were assured we'd be able to do when we bought the product) they informed us the purchase was in perpetuity (in other words for our life time and that of all future descendants) and they could not release us. When we asked about ... read more
Business response:
Dear Mr. ******** Thank you for taking the time to share your review! We regret to hear of your frustrations in selling your ownership, and that poor health has prevented you from traveling more frequently. So that we can assist you with your account in greater detail, a team-member will be contacting you directly later this week. If you need any additional assistance in the meantime, please feel free to call Club Services or live chat from your Home page. We look forward to speaking with you further! ~Bluegreen Customer C... read more
We have tried discussing our issues with Bluegreen, but they can't seem to find the time to even respond to us. They did have the gall to suggest we try selling the timeshare if we were unhappy with it. We can only imagine how fruitless an effort it would be to try selling these overpriced, unsatisfying timeshares. Simply trying to "rent" the points is almost a full-time job, one of which we don't really want to do just so that we can pay maintenance fees. Just trying to book a reservation requires having to troll the websit... read more
Business response:
Thank you for taking the time to share your review! We are very sorry to hear of your frustrating experiences with your vacations, and for the difficulty in speaking with us to get a resolution. We would be happy to speak with you in more detail. So that we can assist, please call Club Services or live chat with us from your Home page. We look forward to speaking with you further! ~Bluegreen Customer Care
To Whom It May Concern, The picture Bluegreen paints of enticing vacations whenever you want is in all seriousness a nightmare. They should know with everything we pay we could purchase a vacation package in full three times over and actually use it and go somewhere we want to. Bluegreen makes it impossible to use points and for some reason they expire instead of build. How is that even possible? They fool people, we in fact know we are not the only people disappointed in the way they conduct business and that is very unfor... read more
Business response:
Dear Mr. and Mrs. ******* Thank you for taking the time to share your review! We regret to hear of the difficulty you have had in using your ownership to take vacations as you had planned! We would be happy to speak with you in greater detail to help with using your account and to discuss additional options. So that we can assist you in greater detail, please call Club Services or live chat from your Home page. We look forward to speaking with you further! ~Bluegreen Customer Care
Hello, I have been a member with Bluegreen since 2018 and have yet to use any of my points or go on a vacation. Funny story since signing up for this and the automatic monthly payments and semi annual maintenance fees I've had no money to actually go on a vacation. I even tried to use the free voucher I was gifted and it indeed wasn't free at all, it required down payments and fees for the vacation stay. This is impacting my future now I've had to cash out my retirement plan just to make the payments! I will take a hit for ... read more
Business response:
Dear Mr. ****** Thank you for taking the time to share your review! We are very sorry to hear that you have not been able to use your ownership to vacation, and that your payments are causing you financial difficulty! We would be happy to speak with you in greater detail to discuss these issues. So that we can assist you in greater detail, please call Club Services or live chat from your Home page. We look forward to speaking with you further! ~Bluegreen Customer Care
Hello, I am a proud United States MARINE CORPS disabled veteran on a fixed income and I have to admit I have been prescribed high blood pressure medicine since signing my dreaded contract with Bluegreen. I never realized the financial strain this would have on my wallet. Bluegreen is not user friendly nor has it been a piece of cake to figure out. I have ZERO desire to continue with them and I will never recommend Bluegreen to a single soul. Bluegreen should be ashamed, no respect for veterans let alone people in general an... read more
Business response:
Dear ******* ********** Thank you for taking the time to share your review, and for your service! We sincerely regret to hear of any stress or financial strain caused by your ownership. We also apologize to hear that you have not received the needed support in learning to use your account. We would be happy to speak with you in greater detail to assist with using your ownership or review any additional options. So that we can assist you in greater detail, please call Club Services or live chat from your Home page. We look f... read more
I am posting this in hopes someone who is thinking about getting a Bluegreen Vacation timeshare reads this. This is a waste of money! We have been dealing with this company since 2015. We have been paying a monthly fee along with the maintenance fees that are yearly. It is a lot more money than they made it out to be and you will never be able to book when you want to! It's not worth the hassle.
Business response:
Dear Ms. ******* Thank you for taking the time to share your review! We sincerely regret to hear of the difficulty you have had in using your ownership and that the cost is higher than you expected. We would be happy to speak with you to assist with using your ownership. So that we can assist you in greater detail, please call Club Services or live chat from your Home page. We look forward to speaking with you further! ~Bluegreen Customer Care
Love Bluegreen!! Everything always up to date and modern. Perfect place to stay in vacation.
Business response:
Dear Robin, Thank you for taking the time to share your review! We are so happy to know that we provide the perfect destinations for your travels! If we can be of any assistance at this time, please don't hesitate to call or live chat from your Home page. We look forward to speaking with you further or seeing you on your next vacation! ~Bluegreen Customer Care
This company canceled my reservation and refused to refund me. I should be able to get my money back. They were nice when they got my money. I booked January 25, 2020 and they canceled us on 3/22/2020. They said I'm passed the 30 day cancellation from booking date. I was shocked. Y'all canceled us and now it's my fault because it's passed the 30 days. This is wrong. When will it ever change?
Business response:
Dear Shaneka ****** Thank you for taking the time to share your review! We are very sorry to hear of any disappointment caused by your cancelled vacation, as well as for the inability to refund the package. So that we can assist you in greater detail, please reach out to Marketing Services at 800.423.8055. We look forward to speaking with you further! ~Bluegreen Customer Care
Frequently asked questions about Pinnacle
How is Pinnacle rated?
Pinnacle has a 2.2 star rating with 331 reviews.
When is Pinnacle open?
Pinnacle is closed now. It will open tomorrow at 8:30 a.m.
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