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Pinnacle
- Property Management
- Kansas City, MO
About this business
This company offers property management service.
Location details
2300 Main St, Kansas City, MO, 64108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our experience with Bluegreen is truly disheartening. They have no remorse for anyone's struggles and what they are going through in their lives. My car was totaled by a negligent driver and we had to end up paying to cover an uninsured motorist. In the meantime, both me and my wife lost a parent and had to support our surviving parents. With traveling to take care of both of our parents plus taking care of our legally blind son we are struggling financially. They have not cared one time about our financial situation nor hav... read more
Business response:
Dear Mr. and Mrs. ******* Thank you for taking the time to share your review! We sincerely regret to hear of the difficult times you have experienced and the financial strain this is causing. Please know that a member of our Customer Care team tried to reach you on 5/8 to discuss your ownership concerns. You should have received both a voicemail and email on that date providing callback information so that we can speak with you in more detail. If you need to provide alternative contact information so that we can get in touc... read more
We've had a decent experience with Bluegreen and being owners for the most part. HOWEVER, I highly recommend that you don't believe anything the sales reps tell you. The sales reps heavily over promise leaving you with extremely restricted options after the fact. We were given a 7 day vacation to any RCI resort and told by the sales rep that we could go to ANY RCI resort only to find out that the there's only a handful of resorts you can actually redeem the vacation at, and of that handful none of them are exactly "attractiv... read more
Business response:
Dear Mr. ********* Thank you for taking the time to share your review! We are happy to hear that your overall experience has been positive, but we do regret to hear of your disappointment with your RCI certificate! If we can be of any assistance at this time, please feel free to contact us at 800.559.4340 or by live chat from your Home page. We will be happy to assist, and we look forward to speaking with you further! ~Bluegreen Customer Care
To Whom It May Concern, I have a timeshare ownership with Bluegreen that I am currently trying to get out of due to various complaints and concerns I have about the company. This ownership is NOT what it seems to be. The fees and rates are constantly increasing, there is never any availability when trying to book, and they do not provide customer service to owners. I have voiced my concerns and complaints with Bluegreen directly; however, I still have not received anything back from them. They do not care about their owners... read more
Business response:
Dear Ms. ***** Thank you for taking the time to share your review! We are very sorry to hear of the disappointment with your ownership and the difficulty you have had in reaching us for assistance! We would be happy to address your concerns! Please know that we attempted to contact you by phone and email on 5/5 in response to the letter we received. Please feel free to follow up at the contact information provided on 5/5. Or, if you need to provide a different callback number, please live chat or dial 800.456.2582 so that w... read more
All I can say is if you are reading this please take it to heart and do not be sucked in by all the lies. The people in sales really have a way of making this sound like the opportunity of a life time, it is not. When I went for the 1 hour presentation it turned in to 6. We were told lies about the properties available to stay in, some which didn't and still do not exist. This was lie one. We were told how we could make reservations at locations, such as one in Missouri where they apparently have a fishing tournament each ye... read more
Business response:
Dear Mr. ******* Thank you for taking the time to share your review! We sincerely regret to hear of the frustrating experiences you have had in using your ownership as you expected, and we would like to assist! We attempted to reach you by phone earlier today but were not able to leave a message. To provide us with alternate callback information, please dial 800.456.2582 or live chat from your Home page to let us know the best phone number and time at which to contact you. We look forward to speaking with you further! ~Blu... read more
If you want to pay a mortgage for 10 years for something that you will never be able to use and pay maintenance fees that go up every year, this is the company for you. This was high pressure to buy from the beginning, they do not take no from you, nicely. We are stuck with this high priced debt that we will NEVER get anything out of or pass along to our kids, ha! We can never get a reservation anywhere that we actually want to go, either its booked up or we don't have enough points. We have been "owners" since 2016 and have... read more
Business response:
Dear Robin ****** Thank you for taking the time to share your review! We are very sorry to hear of your stressful purchase experience and that you have had so much difficulty in booking vacations! We would like to speak with you in greater detail regarding these concerns, and a team-member has tried to reach you by phone earlier today. If you need to provide us with alternate callback information, please feel free to dial 800.456.2582 or live chat from your Home page, so that we can keep your contact information secure. We ... read more
If you never want to be able to use the product you will empty your pockets for AND have their company blind side you with more bills and dues, then by all means become an owner with Bluegreen. They have done nothing but steal our money and dreams of vacationing - it's impossible! We've tried to contact them to discuss our ownership and explain why we want out of it and we've gotten NOWHERE! Dealing with this company is a true nightmare and we only hope we can get out of this soon. BUYER BEWARE! Cynthia and Edward Evans
Business response:
Dear Mr. and Mrs. ****** Thank you for taking the time to share your review! We are very sorry to hear of your frustrations with your ownership, and that you have not been able to travel, or to reach us for assistance! Although our offices are currently closed due to stay-at-home orders, please be assured we are still available to assist you! So that we can help, please dial ************ to speak with Club Services or live chat from your Home page. We look forward to speaking with you further! ~Bluegreen Customer Care
Do NOT fall for a "free" gift card, a meal or anything in between! It'll turn out to be the worst decision you ever make! Bluegreen tries to convince you that passing it down to your children is truly a great thing BUT turns out it's just debt that will follow them forever. They'll also make you think you can vacation anywhere in the world at your discretion, just have to call and book it. FALSE! They are always claiming to be booked up so I have no idea how any owners get to book their vacations. Without warning they will s... read more
Business response:
Dear Mr. ****** Thank you for taking the time to share your review! We are very sorry to hear of your frustrations with your ownership, as well as for any disappointment caused by recent resort closures. We would like to speak with you further to address your concerns! One of our team-members has attempted to reach out to you by phone today in order to follow up on your review, and will be making additional attempts to contact you tomorrow. If you would like to provide updated callback information so that we can reach you, ... read more
Our timeshare ownership has not been the wonderful experience we were sold on. We were supposed to have a free cruise with our purchase but we never received information about that, and we cannot book any reservations we want. When we called for help, our calls were either not returned or we were simply offered another sales pitch. We would have to pay extra money to roll over points and we were not told the maintenance fees would go up. We have taken NO VACATIONS because the resorts we want are always full. HIGH PRICE - no ... read more
Business response:
Dear Mr. ********* Thank you for taking the time to share your review! We regret to hear of your disappointment with your ownership and that you have not been able to travel or to reach us for assistance! Please be assured that our customer service team is available to help with reservations and questions about your cruise! So that we can address these concerns and help with vacations, please dial ************ to speak with Club Services or live chat from your Home page. We look forward to speaking with you further! ~Blueg... read more
If I could give less than one star I would. I'm so tired of Bluegreen's manipulation. No one ever reached out to me after multiple requests to speak to a manager.
Business response:
Dear Ms. *******, Thank you for taking the time to share your review! We sincerely regret to hear of the difficulty you have had in reaching a manager for assistance! Please know that some teams have been unavailable during the past weeks due to stay-at-home orders. However, we are still able to assist you with your account concerns at our Club Services number, 800.456.2582, or by live chat from your Home page! These teams are still open and will be happy to help with your account! We look forward to speaking with you furth... read more
Frequently asked questions about Pinnacle
How is Pinnacle rated?
Pinnacle has a 2.2 star rating with 331 reviews.
When is Pinnacle open?
Pinnacle is closed now. It will open tomorrow at 8:30 a.m.
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