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Pinnacle
- Property Management
- Kansas City, MO
About this business
This company offers property management service.
Location details
2300 Main St, Kansas City, MO, 64108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrid waste of money, deception at its best. They will promise you heaven on earth and what you get is an emptied bank account, a headache trying to reserve anything, worst customer service. I have been an owner for 8 years to long. You have to see the "Concierge" to receive a parking pass and 15 to 20 minutes and multiple "no I don't want to review anything (review=a sales tactic) you might get your parking passes. If you try a kind no, they keep hounding you and holding that parking pass until you either book a "review" o... read more
Business response:
Dear Ms. ******* Thank you for taking the time to share your review! We sincerely regret to hear of your frustrations with your ownership and of any misunderstandings during your purchase meetings. We are also sorry to hear of the stressful experiences you have had while on vacation! We would be happy to speak with you in order to address these concerns. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email ad... read more
We really enjoy using Bluegreen when taking our stay-cation. The staff is ALWAYS friendly and go out of their way to accommodate any needs we may have. The grounds are well maintained. The rooms are clean and well stocked kitchens make staying a pleasure.
Business response:
Dear Mr. ******* Thank you for taking the time to share your review! It is our pleasure to help add some vacation magic to your staycations! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ~Bluegreen Customer Care
We have always enjoyed staying at the Fountains. Everyone of the staff greets you and says Hi.
Business response:
Dear Mr. ******* Thank you for taking the time to share your review! We are thrilled to hear that our team at The Fountains always provides a warm welcome when you visit! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ~Bluegreen Customer Care
We have been Bluegreen owners for 14 years. We love it and we use it. We have been able to show our now adult children a lot of places and we have made lots of memories with Bluegreen. I believe the value of vacation is increased using the Bluegreen system. Quality resorts and consistently well kept.
Business response:
Dear Ms. ******** Thank you for taking the time to share your review! We are so happy to know that you have enjoyed your fourteen years of ownership, and that we have been able to help you and your family make some amazing vacation memories! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you f... read more
My husband and I have been owners for around 5 years now. We have not had a good experience. When we did the sampler everything was great. We were able to book when we wanted options were available. After that year everything started going down hill. During the presentation they say they will buy it back, we have tried after the first year and they will not. They told us our points were locked in and they wouldn't increase; I still have my book from when we first purchased so I have proof. We were told we can "refinance" but... read more
Business response:
Dear Mrs. ***** Thank you for taking the time to share your review! We regret to hear of your disappointment with your ownership and the difficulty you have had in using it! We would be happy to speak with you in greater detail regarding these issues. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further! ~Bluegreen C... read more
I have been very well taken care of by this company. Every trip has been wonderful. Looking forward to our next vacation. The only downside is they don't allow pets. We have to get a dog sitter for our 8 lbs dog who doesn't understand why she can't go with us.
Business response:
Dear Mr. *********** Thank you for taking the time to share your review! We are thrilled to hear that you are enjoying your vacations with us! We are sorry for any inconvenience caused for you (and your furry friend!) by the pets policy at our resorts. If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking... read more
Unhappy Customer. We are seeking assistance to get out of our Bluegreen timeshare since their customer service is no help whatsoever! All the help they provide requires more money out of your pocket as if everything you've given them isn't enough!! Bluegreen is such a money trap, they will do and say anything to get your wallet! The pressure that you endure during presentations before finally caving is so overwhelming and disheartening! I hope that I can warn many people from this post to not give in to their scare tactics..... read more
Business response:
Dear Ms. ******* Thank you for taking the time to share your review! We are very sorry to hear of the difficult time you have had using your ownership, and for any frustration in reaching a resolution. We would be happy to speak with you in greater detail regarding these issues! So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking wit... read more
I suggest that no one buys from Bluegreen!!! There is absolutely no value in their timeshares! The benefits of this supposed timeshare were presented but the follow up was nonexistent! The present all these amazing benefits but once you're an owner you never see these come to play. We are now indebted to Bluegreen through credit cards because no one explained the large amount of money that had to be paid up front until we already signed!! We are expected to use our points or we lose them...there is no rolling them over witho... read more
Business response:
Dear **** ******** Thank you for taking the time to share your review! We are very sorry to hear of your disappointment with your ownership experience, and we would be happy to help with addressing your concerns. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further! ~Bluegreen Customer Care
I am writing this to stop somebody from making the same mistake I did! I wrote a very well thought out letter to address the concerns I have had with them and they brushed it off and barely acknowledged it! I told them multiple times that I wasn't interested and they kept getting very upset every time I said no and would completely change their attitude! If you are a sincere company and not out for money then you respect when someone says no, you don't bring multiple people to try and convince or guilt into purchasing. Don't... read more
Business response:
Dear Ms. ******** Thank you for taking the time to share your review! We regret to hear of your disappointment with your ownership experience and that we were not able to address in a satisfactory manner the concerns you expressed in your letter. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further! ~Bluegreen Custom... read more
Frequently asked questions about Pinnacle
How is Pinnacle rated?
Pinnacle has a 2.2 star rating with 331 reviews.
When is Pinnacle open?
Pinnacle is closed now. It will open tomorrow at 8:30 a.m.
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