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Phil Wright Autoplex Parts
- Auto Parts & Supplies
- Russellville, AR
About this business
Location details
3300 E Main St, Russellville, AR, 72802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedMy husband and I bought a beautiful truck with Clinton and he was absolutely amazing! Highly suggest getting with him if you want someone that will go above and beyond to take care of you
Called to make a appointment for my 2021 suburban and asked to make a appointment for when I can get a loaner. Was told they wont do one unless you buy a car from them!?! Absolutely ridiculous, never has any dealership ever told me this before. I guess this is the reason I did take my buisness elsewhere to begin with. A whole separate story. They refused to try and find me a SUV I wanted and kept trying to talk me into buying what was on the lot. Was hoping this time around customer service would be different. Would not reco... read more
Business response:
Kristine, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team
The sales team was great! Very friendly and helpful! I would highly recommend anyone to buy here. Thanks for everything!
Business response:
Thank you for sharing!
Customer for over 30 years. Worst experience today from any car dealer. Will never return.
Business response:
Richard, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding your visit. Please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team
Thank you to Blaine Holloway for making our experience great today. Everything was quick & easy. My husband & I love our new car!
Business response:
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Blaine and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Phil Wright Autoplex Team
I would not recommend Phil Wright auto to anyone. I had worked out a deal with Chance and he had sent me the invoice for my trade-ins in the end cost on the truck. He then text me the day I was supposed to go test drive the truck and tells me someone else and put a deposit on it Tuesday with no explanation. I then spoke with the sales manager he told me without a deposit there was nothing he could do but, If the deal fell through he would contact me. This is not the way you do business and your word goes nowhere with these p... read more
Sold me a car 2 months ago with "clean" carfax, but in fact had been in an accident. Were not willing to make the situation right. Don't trust this dealership.
Rick and Patrick were a joy to deal with. Love my new car!!
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team
Great experience, great salesman (Blaine Holloway). I told the salesman weeks ago that my wife didn't want to be pressured while at the dealership and she was not. Went back today and picked up a new Toyota Highlander Platinum, the entire experience was quick and hassle free. Thanks to Blaine Holloway for making this what it should be, a fun experience.
Frequently asked questions about Phil Wright Autoplex Parts
How is Phil Wright Autoplex Parts rated?
Phil Wright Autoplex Parts has a 3.8 star rating with 701 reviews.
When is Phil Wright Autoplex Parts open?
Phil Wright Autoplex Parts is closed now. It will open tomorrow at 8:00 a.m.
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