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Perpay Inc.
- Business Services
- Philadelphia, PA
About this business
Meet the shopping app bringing you financial peace of mind. Buy now, pay later, and build credit all in one easy to use app and without ever paying interest or fees.
Location details
2400 Market St Ste 300 Suite 300, Philadelphia, PA, 19103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I made an order which came out to 13.50/pay and I was like ok that’s cool, but then I come to find out you have to get approved for every item you order. At this point I’m like ok let’s do it! Turns out after i got approved it went from 13.50/pay to 18/pay like what!!?!? How?!?! Straight schemers that’s how!! If you plan on charging extra for your company’s sake, then make it the original price you schemers!!!!!
Business response:
We apologize for any confusion ****** experienced because of our order application & approval process. We've reviewed his account & it appears he originally selected to have 16 weekly payments of $13.50 for his order totaling $215.98. Upon his order being reviewed by our Approvals Team, his order was able to be approved for 12 weekly payments of $18 instead. Based upon the review of his order & his approved spending limit at this time, our system adjusted his order to be satisfied in 12 payments. Since this is his first orde... read more
The item I want is not on the catalog. Is sent a form to fill out for items I want that are not on the site, but still no item. The Asus rog phone 2 is something I would like to get. It sells very well on asus's store. They add items weekly, saying it's the more popular items they add, but I call bull. A lot of the items are just random things that probably don't sell at all. I really don't know how well this service works though as I never made a purchase. I am saving my balance for if they ever get what I want on the site.... read more
Business response:
We appreciate *******'s interest in using Perpay & have received his product requests for the ASUS ROG Gaming Phone II. We apologize that we've been unable to add the requested product to our marketplace just yet. Our Product Team reviews our users' suggestions on an ongoing basis but is only able to add these products based on what is available to be shipped & the popularity of the requested product. While we cannot say for certain when this specific product will be added, we are actively looking into carrying the ASUS ROG ... read more
The company gave me a $500 spending limit but with every order i have tried to place all well below my $500 limit, they denied the order. horrible company
Business response:
We appreciate ****'s feedback on our program & apologize for any confusion about our process. A user's spending limit is calculated based on the initial pay stub information they provide, but orders must then be reviewed by our Approvals Team. We're sorry her order wasn't able to be approved at this time, but we'd love for her to come back in a few months to be reevaluated!
PerPay made it right thanks perpay Thanks Perpay I wish I could erase my last comment but I don't see an option to so I just want to leave a positive comment instead Thanks again
Business response:
We appreciate you as a member of the Perpay community, Precious! We are happy that our Support Team was able to work with you on resolving the overpayments sent on your Perpay account and get the funds successfully sent back to you. If you need anything further, don't hesitate to follow up with our Support Team by emailing hello@perpay.com!
It’s been 5 days since they took my money on 10/31/19.Today Is Currently 11/5/19 and my package hasn’t even shipped yet. Tried calling or getting some type of customer services but no such thing seems to exist for Perpay. I’m started to feel skeptical because there is no way for me to find out about my order and why it hasn’t shipped even though they have my money.guess I’m goin to see about a refund...will update this post later
Business response:
We have spoken to ******* about her order & have confirmed with her the PS4 was shipped on 11/5/19 & successfully delivered on 11/6/19. While we received payment on 10/31/19, we advise that the majority of orders will be processed & shipped within the week once the first payroll direct deposit payment is received. With our business hours being Monday - Friday 9 AM-6 PM EST, her PS4 was successfully shipped within 3 business days. We apologize for any confusion or inconvenience caused by our shipping timeframes, but are happy... read more
I have been paying these people but no merchandise has been delivered and I contacted them and provided them with proof of payment just to be told that they can't find it
Business response:
We understand David believes a payment has been sent to Perpay to begin preparing his order for shipment & apologize for any concerns he may have. We've reviewed every single payment received for all Perpay users on several of his paycheck dates since his order was placed (he's paid weekly on Fridays) & unable to locate any payments associated with his name or for the agreed-upon weekly payment amount of $35.33. In an effort to continue to resolve this issue, we've asked for David to provide a copy of the full pay stub sho... read more
I ordered a iPhone 11 and in the description it says phone comes unlocked and when I tried to activate it I found out the phone was automatically locked to sprint. Huge inconvenience... I spent $110 to get the phone activated and can’t get a refund for that. Now I have to send the phone back and be without a phone for even longer until I receive my refund or another phone that’s for sure unlocked. ??????
Business response:
We are happy that we were able to promptly resolve her issue & apologize for any inconvenience Yvona initially experienced. Upon being notified of Yvona's order issue, a pre-paid return label was provided to her to have the defective phone shipped back to us & a replacement was prepared for shipment immediately upon confirming the defective phone was being returned. A member of our Support Team provided Yvona the tracking information for the replacement iPhone 11 on 11/11/19 & it was delivered on 11/12/19. We've since spo... read more
I have been a member since 2017 and love this company because i have order my grands electronics for Christmas and birthday's and they request minimum payment I pay more than request so i can pay it off faster and and my approval for more merchandise is accepted. I also recommend more people should used them.
Business response:
Thank you for being a loyal member of Perpay, Margie! We're happy to hear that you've enjoyed the ability to pay for your orders over time and that we've helped you purchase gifts for your family and friends. We appreciate you sharing your experience and have shared this with our entire team!
I’ve been a customer with them for about 2 years now, and I person I use to live with account is delinquent. They have flagged my account and or not allowing me to place an orders due to someone else’s account issues. I have referred people to this business as well as been giving them a lot of my business. It’s very upsetting that they would do this to a good customer and now they have lost my business and I will not refer anyone else.
Business response:
We appreciate Ms. Tiger being a loyal member of the Perpay community & apologize for any inconvenience this situation has caused her. We'd love to move forward with an order, but her account was flagged due to a potential member of her household having a past due account. This is no way a reflection of her as a user, but we're unable to fulfill any new orders until the entire household is back in good standing for security & fraud purposes. Ms. Tiger confirmed the delinquent account that's negatively impacting her ability t... read more
Frequently asked questions about Perpay Inc.
How is Perpay Inc. rated?
Perpay Inc. has a 4 star rating with 517 reviews.
When is Perpay Inc. open?
Perpay Inc. is closed now. It will open tomorrow at 9:00 a.m.
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