This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Perpay Inc.
- Business Services
- Philadelphia, PA
About this business
Meet the shopping app bringing you financial peace of mind. Buy now, pay later, and build credit all in one easy to use app and without ever paying interest or fees.
Location details
2400 Market St Ste 300 Suite 300, Philadelphia, PA, 19103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Yes I did leave a review about a week ago about perpay . Yes it was almost on my third deduction before I got any tracking info on a small item. As of today 12/5/18 I’ve finally received tracking info and Taylor at perpay has been a great help. I would suggest perpay but also be advised that if your just starting up with them it will take a little time . My first payment was made on 11/23/18 . And like I stated earlier I’ve just received tracking 12/5/18. So I should have my item by this coming Friday.
Business response:
We apologize for any initial delay in response surrounding the shipment of Ashley's Fossil Smartwatch. Due to a very high support volume, we were working very diligently to get back to all of our users as quickly as possible. The delay in the shipment of the watch was due to the Thanksgiving holiday & our distribution partner's warehouse being closed. This caused Ashley's order to not begin being prepared for shipment until 11/26/18. For the inconvenience, we credited her the shipping cost of the watch & continued to keep he... read more
Tried to contact the company several times to ask a simple question about my order before payment was made via direct deposit. The main phone number tells you to go online and chat with someone and then hangs up on you. I was able to start a chat with a rep, Kevin, and once he introduced himself and offered to help he vanished and never returned. How can I order from a company if you can't even ask a simple question. If you are bombarded by requests due to the holiday season then have your reps explain that. Not just ghost m... read more
Business response:
We apologize for any delays in response or inconvenience this may have caused. We pride ourselves on great customer service & are working diligently during the holidays to get back to all users as quickly as possible. Due to the holidays, we are experiencing a very high support volume! Our main phone number does direct all users to reach out to us on the live chat or email ****************for all support inquiries due to the volume in which we're managing. Jason has since worked very closely with a Customer Success member on... read more
Great company! I filed bankruptcy last year so it hasn't been easy for me to get anyone to extend me any type of credit or do payment options like they offer! I placed my order 2 weeks ago, setup the direct deposit which pulled this week. This next part isn't an issue but I was hoping the item would ship right away since they received my money, but it says that they will send you tracking within 3-5 business days then you will receive your item 3-5 business days after you get the tracking info. I ordered a laptop since mine ... read more
Business response:
We are very happy to be able to work with users like Joseph & provide an outlet in which he can pay for items over time, regardless of his past bankruptcy! While Joseph's order was placed earlier in October 2018, we do require receiving the first payment to be provided prior to preparing any items for shipment. His first payment was received on 10/25/18 & our Fulfillment Team had his order out for delivery the very next day, 10/26/18. We spoke with Joseph through email about this matter & he followed up saying his experien... read more
Thank you Rob and PerPay Team thank you for calling us back and keep us informed step by step I have upmost respect for perpay Inc. You are the best in your Job and people relation. I almost forgot without perpay most of the item, it will be hard for me have.... Thank you so much.. Love, Respect, Always....
I’ve just recently signed up and ordered online with PerPay. I know a lot of people that are satisfied with a company don’t go the the extra mile to thank them... so heres mine: I had a fairly easy experience. The approval process was quick and my order was exactly how they had explained the process to be. Thank you!
I would like to say that rob at Perpay was extremely helpful and made sure that my grandson will get his birthday gift on tone and that meant the world to me they respond back very quickly and resolve any and all of your problems now that’s excellent customer service keep u the great work !!! I’m
Business response:
Thank you, Shelley! We love hearing this type of feedback, thank you for being part of the Perpay community!
Frequently asked questions about Perpay Inc.
How is Perpay Inc. rated?
Perpay Inc. has a 4 star rating with 519 reviews.
When is Perpay Inc. open?
Perpay Inc. is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com