This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Perpay Inc.
- Business Services
- Philadelphia, PA
About this business
Meet the shopping app bringing you financial peace of mind. Buy now, pay later, and build credit all in one easy to use app and without ever paying interest or fees.
Location details
2400 Market St Ste 300 Suite 300, Philadelphia, PA, 19103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
started my acct may 2019.. finished my 8 payments on my 1st purchased... every time i emailed them with a question they responded within 30 mins...the only problem I have is what to buy next.
*May change review* Money taken out of check and order just disappeared. No product received and no order to look back on since it’s GONE but money was sent to the routing/account number I was given per step by step directions. Tried to contact customer service, could only “chat” and 17 hours later still says message not read yet (even though it says the reps check messages every few hours) I want to love this company but my experience so far isn’t a great one. I’ve paid $65.34 and another payment will soon come out and Noth... read more
Business response:
We apologize for any confusion or inconvenience that has occurred in regards to Taniqua's order with Perpay. While Taniqua's order was approved in June 2019, payment was not received until 8/9/19. In the event payment is not received for 60 days, our system automatically cancels the order and a new order must be placed. Our Customer Success team has been consistently attempting to contact Taniqua via phone and email since receiving her payment on 8/6/19, but we have been unable to get ahold of her to resolve further at thi... read more
Totally legit & the customer service is great. They will hold your hand step through step until you receive your product.
TOTALLY AWESOME THUMBS DOWN I LOVE THEM THE CUSTOMER SERVICE IS FIVE STARS ROCKSTARS
Bought a crosley executive Bluetooth turntable the biggest piece of trash do not buy per all the other customer review. Send it back today .per garbage don't waste your money
Business response:
We apologize that your *******Executive Deluxe Portable USB Turntable arrived defective, David. We're happy to see that we processed a return for this item and credited your account for the full $109.98 on 7/2/2019. While this item didn't work out, we're happy to see you've placed several new orders with us and are enjoying your experience with Perpay!
Advertised as no interest purchasing options. Not properly advertising their items are extremely overpriced.
Business response:
While our prices can be a bit higher than traditional retail stores, we offer our users top quality, name brand products with the convenience of paying overtime instead of paying the full price upfront. We do not charge our users interest or hidden fees and they get to enjoy their purchases after only 1 payment has been received. With that being said, we always encourage our users to reach out to our Customer Success team if an item seems too high so we can ensure this is not an error!
I've been waiting for almost like a week, and I cant make payment and nothing happened yet...
Business response:
Perpay is a financial platform that makes it easy to shop for your favorite products and brands now and pay over time through easy and automatic payroll deductions. A Customer Success team member has spoken with Carlos directly to assist him in setting up his payments with his payroll and we'll be happy to ship out his order as soon as his payment has been officially received!
PerPay has been great the direct deposit was simple enough to setup and 3 days after my first payment my order shipped and I received it 2 days after it shipped awesome company keep it up
So far, I have absolutely nothing negative or bad to say about this company! It has been cool to see them quickly expanding their selection over the past 5 months but the set up was quick, the approval was quick and though, I messed up my direct deposit information and delayed my package an extra month, I do know that that was definitely a user issue lol Anyways, nearing the end of paying off an order, I was getting concerned about the deductions and was looking to speak with an agent for reassurance that the payment would n... read more
Business response:
Hi Jayda, thanks for sharing your feedback on Perpay! We will continue expanding our product offerings and want you to know that we always take into consideration the suggestions of our members when doing so. If you have any products you'd like to see, don't hesitate to let us know! We appreciate you being a member of our community and are ready to help you whenever you need us!
Frequently asked questions about Perpay Inc.
How is Perpay Inc. rated?
Perpay Inc. has a 4 star rating with 523 reviews.
When is Perpay Inc. open?
Perpay Inc. is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com