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Pep Boys Auto Parts & Service

4.1

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

804 Green Springs Hwy, Birmingham, AL, 35209, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.11,069 reviews
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W.A. Pate's profile image
W.A. Pate 
7 years ago

Got hosed by the "Homewood Boys" this past Saturday (6/2/2018). Rebuilt alternator plus installation cost $543.49. Brand new install estimate at my garage was $288.00. How do they sleep at night????????? 

Derek Vinson's profile image
Derek Vinson 
7 years ago

I went by there yesterday cause my car was running hot so they went to check out the problem, but when he came back he showed me a video of my radiator have soap in it but all of the other time i been putting water in it i never seen any soap and i was charge $486 for it, but when i left i went 3 miles down the road it ran hot again so i went back there 38 hot so they gave me a new one for free but i will be call corporate cause i been over charge cause here in Montgomery it's $212 cheaper 

Lisa Watson's profile image
Lisa Watson 
7 years ago

They didn't honor an appointment for oil change I booked online. The manager called and apologized and made me a new appoint for 9 am today. Still sitting here at 12:22. What a waste of my time. I won't be back. My time is worth more than this 

Randy Brooks's profile image
Randy Brooks 
7 years ago

Had a 7 am appointment for an oil change. First one in line! One hour and 45 minutes later they got me out the door! 

Danielle Jaje's profile image
Danielle Jaje 
7 years ago

My husband asked them to check if there was a leak in one of his tires when he was getting an oil change. When he came to pick up the car he had a charge for a plug in the tire, without first consulting him about anything or asking if he wanted the repair. He paid, but noticed after a few days that the tire was losing pressure as it had been before the "fix." So he went to check again and ask about the plug. They told him there was no plug in the tire and when they checked it they hadn't been able to find a leak. So basicall... read more

Jason Ikmf Trevino's profile image
Jason Ikmf Trevino 
7 years ago

5 hours of wasted time. Twice with the wrong part and that’s because the part was ordered last week. And I even had a car appointment 

Chris Dobrow's profile image
Chris Dobrow 
7 years ago
Kenny Cross's profile image
Kenny Cross 
7 years ago
JM Coe's profile image
7 years ago

This is the second time I've gotten tire service from them and both times I was extremely happy. Friendly, helpfull, quick ... they now have a loyal customer in me. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4.1 star rating with 1,069 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 7:00 p.m.  

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