This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Serving the West Valley and its surrounding cities, our Ford dealership has delivered automotive and customer service excellence since 1991. We have a wide selection of new Ford cars for sale, including an incredible assortment of F-150s, Mustangs, Escapes and other popular models. We also boast one of the largest collections of used and certified pre-owned Ford models in the county! If you’re looking for car repair, we have an excellent service center that takes care of everything from routine oil changes to intricate... read more
9130 W Bell Rd, Peoria, AZ, 85382, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | 9:00 a.m. to 7:00 p.m. |
******************* and ****** the service director have the worst customer service ever, they dont care about their customers what so ever. They were rude and very unprofessional, called my husband a liar over an issue that his warranty should have covered for a brand new 2020 vehicle with 4k miles. They lie and give you the run around, they shouldn't be in charge at all a 5 year old could do a better job. We will never buy another vehicle from **** EVER again. HIGHLY recommend you DONT go to peoria ford and deal with these... read more
We saw a vehicle online and spoke with the salesman to ensure price and availability. We drive 40 minutes to purchase the vehicle and they increased the price 7k. They would not honor the price we were quoted or that was on their website or the vehicle itself. Fraudulent. Bad business. Will never ever visit this location again and we will share this experience with everyone. Stay away!
I have purchased 3 Mustang convertibles from Peoria Ford and never had a problem until the one I bought in August. It is a 2021 and after a few weeks of owning the vehicle, I noticed a part of the bumper came loose... I tried to push it back in, but the tip of it would not connect. I contacted the dealer (Peoria Ford) and took it in for them to see. They said I had to take it to a body shop, whch I did.....This is a **** defect and they should be fixing it. I have repeatedly call their **************** and ******************... read more
HIGHLY RECOMMEND NOT BRINGING YOUR VEHICLE FOR SERVICE OR REPAIRS AT PEORIA FORD. Feb of 2021 took truck in because the crankcase ventilation system code came on. Problem fixed paying about $170. Started having issues with the ac pressure and temp not staying cold after picking our truck up from the dealership and never having ac problems before so took it right back in . In June **** Airflow sensor air filters and manual regen all recommended so we paid to have done. Service Advisor ***** quoted $1,200 after all said and do... read more
I was in the market for a 2021 **** Raptor. I found the exact model through ****'s website, the vehicle was specified as a DEALER ORDERED. I reached out the Peoria Ford about the vehicle and inquired if it was sold. It was not. I stated that I would like to purchase the vehicle. They agreed to sell me the vehicle but the haven't done the "market adjustment" to the price yet and they could not sell me the vehicle till it was in transit. Fair. Never heard of a "market adjustment" before, but considering inflation, low inventor... read more
Bully their customers when buying or getting service. Very little respect for women.
We had the worst experience with Peoria Ford this past week, my parents had problems with their F150 four door 2020 we had it serviced before 60k like they said and we had more problems a week later so the service man ***************** told us to bring in next week at 7am so we did that. And left it their, so the truck was parked for 2 weeks and was told to get a rental and we did what was suggested by them, we waited and no communication on their part. I did a review on ****** reviews world wide about their service and the ... read more
Peoria Ford is nothing but a rip off and they are 1st class scam artist.Don't believe a word they tell you, they will say and promise anything to get you to buy a car from them, once the deal is done, you'll soon learn you were given the shaft. From sales to finance, they are all scam artist.,"
Buying process went nice and easy. Finance lied to me about what they sold me on their so called “service contract”. Been 6 months still have no paperwork on the service contract I purchased. Called multiple times multiple people and they say I’ll call me right back let me look into it. A week goes by nothing. Every time I go down in person everyone’s conveniently busy or not there. I’m promised I will get a phone call regarding the situation and never happens. I would never recommend buying a car from this place to anyone!!... read more
Peoria Ford has a 3.6 star rating with 4,198 reviews.
Peoria Ford is open now. It will close at 9:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com