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Peoria Ford
- Car Dealers
- Peoria, AZ
About this business
Serving the West Valley and its surrounding cities, our Ford dealership has delivered automotive and customer service excellence since 1991. We have a wide selection of new Ford cars for sale, including an incredible assortment of F-150s, Mustangs, Escapes and other popular models. We also boast one of the largest collections of used and certified pre-owned Ford models in the county! If you’re looking for car repair, we have an excellent service center that takes care of everything from routine oil changes to intricate... read more
Location details
9130 W Bell Rd, Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Everything is fine and dandy until your payment clears, then dont expect anyone to call you back, or do anything for you. I purchased a CPO truck, no one will call me back or provide me the signed purchase agreement. The dealer has still not registered the truck as CPO with ****, so the extended warranty I purchased cannot be placed in force. Its truly a shame that once the wire hits, these people disappear and dont answer the phone, respond to texts, etc. Ultimately, it seems they sold me a vehicle they marketed as CPO (whi... read more
I had a terrible experience at this dealership. They purposely hide you from talking to the person in charge and give you misleading information. They allowed me to leave with a car, claiming my financing was coming in the mail, when in reality, I wasnt actually financed at all. They profile customers, and its clear if youre not white, youre not treated fairly.The lack of communication and respect is appalling. ***** ******, the person in financing is a coward who sends others to do his dirty work. Instead of dealing with th... read more
Despite my explicit requests to cease all communications, the dealership continues to call me repeatedly. This disregard for customer requests is unprofessional and invasive. I would not recommend this dealership if you value your privacy and wish to avoid constant harassment. *Rated 1 star because BBB does not permit 0 star rating*
This dealership is unreliable when my 2013 **** Focus EV broke down they made the whole process ridiculously long. I took my car there in June and told them there was a problem with the battery pack, but they did not listen to me. I had to ask them every day for updates or else I would not get one. During the first week while they had my car the inspection they did said that the problem was the tires being worn out. After their inspection, they changed my tires and told me the car was ready to be picked up, but that it still... read more
Liars, cheats, Took my 21 Mustang GT back to be fixed under bumper to bumper warranty what I was told would be covered under so I make the appointment for when I could go back and he tells my husband it will cost 450$. I have had 2 other issues and I should have learned that the dealership is worthless not true to there word.
Once we agreed on the numbers we waited to go into finance and that's when things started to take a turn for the worst. The finance person was trying to add fees that were already included in the loan amount we had discussed with the manager. I repeatedly told him those fees were included and he kept saying "its not a big deal its only ***** dollars more a month". after I told him for the 3rd time he finally went and asked the manager and confirmed it was already included. He then tried to add the doc fees again which the pr... read more
Absolutely the worst company I have dealt with for pricing, rudeness, and asked on 4 separate occasions to stop contacting me. They just kept doing it like I didnt even ask. Find a company who doesnt hire people like **************************************..
If I could give no stars, I would. The finance guy, ***************************, swore we could take our 2023 F-150 to any shop under the *** service agreement to get its oil changed, not once but three times during the sale. He also said that the *** Club would cover chips and small dings, and the extended warranty was for 10 years. Well, all of that was completely false. I called him and asked why he told my wife and me all that, but he still insisted that it was true. When I called *** they said that the dealership only d... read more
About three days ago we realized that our regular headlights were not working. When we went to replace the lights at an auto parts store, we were told that it was odd that both right and left bulbs for the regular headlights would go out. We went to Peoria Ford thinking we would get good service and be told the truth. Upon calling Peoria Ford we were told that they would run diagnostics and that we would be responsible for a payment of $******. We agreed thinking that perhaps the wiring was faulty. The bulbs were burned out.... read more
Frequently asked questions about Peoria Ford
How is Peoria Ford rated?
Peoria Ford has a 3.6 star rating with 4,198 reviews.
When is Peoria Ford open?
Peoria Ford is open now. It will close at 9:00 p.m.
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