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Paychex
- Business Services
- Rochester, NY
About this business
Paychex is the leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. Paychex serves approximately 605,000 payroll clients across the U.S. and Northern Europe. As the largest HR company for small to medium-sized businesses, Paychex empowers business owners to focus on the growth of their businesses. Our unique blend of HR technology and world-class service enables customers' employees and administrators to be more productive, efficient and engaged. Our dedicated... read more
Location details
911 Panorama Trl S, Rochester, NY, 14625, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Paycheck is a corrupt company that will do whatever it takes to ripp you off they will send you bills saying you owe them money and when you ask what for they have no answer.this company should be sued and ran out of America because a company like this should not be allowed to operate in America.
Paychex had messed up the payroll reports for my small business based in Iowa. Not only they were uploading payroll reports wrong on my state's tax filing website, but they also were not mailing anything as a backup. As a result, we had to amend, pay additional penalties for not filing in time, and file payroll taxes on our own even though we've been paying Paychex to do that. I also found out today the same had been happening on Federal Level as well because I received the letter from IRS that they received the deposit but ... read more
We run a small trucking company and have used Paychex for several years and have had a number of issues. To start, pricing is very vague and tends to climb month after month with no explanation. Usually you can convince them to "discount" it but it is not easy. Second, they provide numerous "services" but do very little to actually help you utilize them. It seems their goal with each of these offerings is simply to bump prices higher. Third, customer service is among the worst I have ever seen. It seems they have hundreds of... read more
DO NOT DO BUSINESS WITH THIS COMPANY! At every turn, Paychex has been an absolute disaster. They sell you on their company by saying, "it's like having a part time employee" working for you, processing payroll. What they don't tell you is that your "part time employee" changes month to month. We processed payroll for 3 of our business for about 6 months and I'd say that they got (maybe) 3 pay periods right without major issues. They processed wrong reports, they overpaid by tens of thousands of dollars, you cannot have acces... read more
Horrible company to deal with!! Does not pay in a timely manner and will blame other companies for their inadequacies!!! Use another payroll company!!!
10 negative. Worst company to deal with ever. They waste your time. Do not give product you’re paid for and make you work to prove each transaction. They were given all information yet, they want more. This is a scam service. Frustration levels of your employees will skyrocket.
I used to work for a company that used Paychex. When I left, I planned to use ***** insurance through them and sent in the paperwork as soon as I received it. However, they had turned off the insurance and it took another 6 weeks and countless hours on hold with customer service begging them to turn it on so that my spouse could get critical medication. This was bad enough to receive a 0 star review on its own, however, they recently contacted me out of the blue with an "urgent issue." They sent an email with poor grammar an... read more
Paychex fraudulently filed a report for our 3rd Quarter, they were made aware of this and still have yet to fix the issue therefore our actual payroll company can not submit our actual quarterly report. Paychex has yet to resolve the issue and has been contacted numerous times with a call back only once just confirming the complaint. I would not recommend this company and legal action will be taken if this is not resolved by the date they were given,
Paychex’s has been one of the worst companies that I have ever had to deal with. I had a horrible on board experience and they still don’t pay or file one of my taxes even though I they are suppose to. When I got hit with the penalties they refused to pay even though I have their rep telling me they would. Now it’s been 2 weeks and my employees still have not received their checks. Took them a week to tell me UPS lost them. They supposedly reissued and sent them out but still don’t have them. However we did receive a package... read more
Frequently asked questions about Paychex
How is Paychex rated?
Paychex has a 1.4 star rating with 291 reviews.
When is Paychex open?
Paychex is closed now. It will open on Monday at 8:00 a.m.
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