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Pauly Toyota

4.3

About this business

Pauly Toyota has been family owned and operated for over 30 years, and our team is dedicated to delivering a great experience. If you are looking to purchase or lease, our team can help answer all your questions, without the typical dealer pressure. With over 450 new and used vehicles, we are sure to have just what you are looking for. If you are looking to have your Toyota serviced, please feel free to make your appointment online at your convenience. 

Location details

1035 S Illinois Rte 31, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.31,620 reviews
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Sally Perry-Majus's profile image
Sally Perry-Majus 
recommend  Recommended
4 years ago

Very easy to work with! Paul was amazing very knowledgeable! We will definitely be back! 

Pyro Mags's profile image
Pyro Mags 
recommend  Recommended
4 years ago

Yes I highly recommend it to my family and friends. I recently got my 2020 Toyota C-HR XLE and I had a good deal and special thanks to Sales Consultant Paul Ahmed for all the help on the process. And to Victor Shariati (Finance Director), and all the associates at Pauly Toyota who are always professional and courteous to all the customers. ⭐️⭐️⭐️⭐️⭐️ 

Debbie Bond's profile image
Debbie Bond 
recommend  Recommended
5 years ago

Great experience. Very helpful throughout the whole experience. Lots of options provided and they worked with me and my budget. 

Dawn Jerriey Bland's profile image
Dawn Jerriey Bland 
recommend  Recommended
5 years ago

We have just bought our third vehicle from Pauly and couldn't be happier! We love the service we receive and how friendly everyone is. They are truly top notch. Our Sales Consultant Bob Langenberg, Manager Jeff Balcer and Financial Manager Vinny made the process flawless. We 100% recommended Pauly Toyota! 

Kimberly Kimbola Bartlett's profile image
Kimberly Kimbola Bartlett 
5 years ago

I had no choice but to stop here as I had a flat i found while i was at walmart(They weren't open due to covid but had a tire for $40. Toyota said they wouldn't allow it) no more than 36 hours later the tire(that they made me buy here) is flat twice. $156!! and $118 was parts!! if I had any choice during that time of going somewhere else I would've. this place is an overpriced joke! DON'T GO HERE!! 

Ashley Nilles's profile image
Ashley Nilles 
5 years ago

Would give no stars if I could. My mother in law made an appointment to test drive a Rav-4. They did not have the appointment in the books which was fine, but when we arrived they repeated over and over that we did not have an appointment, instead of saying "we don't have your appointment, but I can help you out, what are you interested in today?" We met with Dago Zavala, the sales consultant who looked up the Rav we were interested in. Before showing us the car he immediately asked what we were willing to put down on the ca... read more

Jennifer Stevens's profile image
Jennifer Stevens 
5 years ago

Worst dealership experience ever. Do not purchase a vehicle from there. i will never purchase from there. 

Mary Anne Haskins's profile image
Mary Anne Haskins 
recommend  Recommended
5 years ago

Justin Martinez has been our family Service Expert for +16 years. We want to be sure anyone reading this knows how knowledgeable & trustworthy he is. My Sienna 2008 van, 337,000 miles, after 12 years of faithful mileage, had to have it’s original trans repaired. Although we weren’t able to get that costly repair done, all the many hours of labor & service that have gone into this vehicle are because of the quality workmanship this dealership has provided, including top of the line loaners. Just THE BEST. Mr. Pauly, you have ... read more

Wolfgang Von Franken Belko's profile image
Wolfgang Von Franken Belko 
5 years ago

went in for my car to b looked at they told me I needed a tensioner when I said no thanks to the $300 charge that I would do it myself since it's an easy job they decided to round off and strip the bolts back on I was unable to repair my car and forced to sell it for $170 to Victory Junkyard as a direct result of this service dept 

Frequently asked questions about Pauly Toyota

How is Pauly Toyota rated?

Pauly Toyota has a 4.3 star rating with 1,620 reviews. 

When is Pauly Toyota open?

Pauly Toyota is closed now. It will open on Monday at 9:00 a.m. 

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