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Pauly Toyota has been family owned and operated for over 30 years, and our team is dedicated to delivering a great experience. If you are looking to purchase or lease, our team can help answer all your questions, without the typical dealer pressure. With over 450 new and used vehicles, we are sure to have just what you are looking for. If you are looking to have your Toyota serviced, please feel free to make your appointment online at your convenience.
1035 S Illinois Rte 31, Crystal Lake, IL, 60014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Sold my son a car with a bad brake line. DO NOT BUY A USED CAR FROM THEM!!!!! You would think they would make sure the car was at least not dangerous to drive off the lot. They pretty much said "too bad".
We just purchased our 3rd car from Pauly. The staff couldn't have been nicer. Our sales person was awesome and gave us a great price on our 2016 Highlander. We love Pauly.
My husband is still waiting for floor mats, and a few other things from these people. What is really surprising is that his family buys cars from these people every year. You'd think they want to make another member happy.
I'm not one of those "want everything for no cost" customers. Love this dealership!
*BEWARE* My wife went in there for an oil change. They rotated tires that were just replaced (2 months old) and charged her for it as well as replaced an air filter (that I personally replaced not too long ago) without consulting her first, again with a charge. They didn't ask her if she wanted it done, they just did the work and expected her to pay for it. They ignored her questions about the work. They take advantage of women customers. Service advisor 192.
So far they have been very good I forget to make a appointment be I am usually out in a hour!
Pauly Toyota has a 4.3 star rating with 1,607 reviews.
Pauly Toyota is closed now. It will open tomorrow at 9:00 a.m.
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