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Paschal Air, Plumbing & Electric
- Heating & Air Conditioning/HVAC
- Springdale, AR
About this business
Location details
280 N Maestri Rd, Springdale, AR, 72762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Was in a bind, had not water to home, needed 4 sinks plumbing underneath hooked up. They worked 4-5 hrs on job and charged over $2000. Then when they couldn't figure out how to hook up traps, left those undone and took off $200...but job undone! Over $1800 for an undone job! Highway robbery for 2 seniors on social security and disability! Beware of this wolf in sheep clothing! I will never use Paschall again!!' This company overcharges!!!
Technician did a great job. Very thorough and kept me informed as he worked on the HVAC systems. Very good.
A few years back I had Larson's install a heating and air conditioning unit as well as a hot water tank, pressure tank and water softener, they did a great job and I had them do the PM on it all every year. When Paschal bought them out, I've had problems with them doing/setting up my yearly PM, and the service was not great, they didn't seem to be as knowledgeable as they used to be. This year I went down to the Nixa location to see what the problem was and they told me I would have to call the main office in Arkansas and th... read more
The people are nice and service oriented. They installed a heating and air unit 4 yrs ago. The first two were defective and were Trane systems. The third was a Lennox. After 4 yrs there is a crack and major repair required. They do not know the cause but I heard another unit doing this so maybe manufacturing is poor. Pascal repair pricing had three replacement parts and a flat fee totaling over 2k for just labor. When getting comparables from others it ranges 6-800 for labor. They were not willing to be comparable. Also they... read more
Charged $492.00 to snake a drain, after I removed the toilet. It also took less than an hour. They will not return calls to talk about the charge.
Great customer service and a very knowledgeable technician that gave me further future information for my total HVAC SYSTEM!!!
Business response:
Thanks for choosing Paschal, Mr. Powell! We appreciate you!
I have a service contract for air and heat with Paschal and receive courteous calls to schedule my twice a year tune ups. Every tech over the years has been friendly and knowledgeable. When I had a frozen pipe issue a few winters back, all plumbers were busy with similar problems.....so a supervisor named Chris came to my aid. Two of my more recent air/heat techs were Alex and Brent. Kudos to Pascal for the professionalism on all levels.
Business response:
Thank you for the kind words, Ms. Ratliff. We appreciate you choosing Paschal and trusting in our team for all your heating, air and plumbing needs. We are only a phone call away should you need anything else at all!
Adrian was professional and represented the company well. He was on time and walked me through each step of installing the monitoring system.
Michael was the service repair man who came to remedy my air conditioning issue. He was a very professional and was great about explaining what caused my air conditioning problem. I also would recommend him highly!
Frequently asked questions about Paschal Air, Plumbing & Electric
How is Paschal Air, Plumbing & Electric rated?
Paschal Air, Plumbing & Electric has a 4.8 star rating with 6,364 reviews.
When is Paschal Air, Plumbing & Electric open?
Paschal Air, Plumbing & Electric is closed now. It will open at 7:00 a.m.
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