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280 N Maestri Rd, Springdale, AR, 72762, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 7:00 p.m. | |
Sun | Closed |
We recently had Paschal Heat & Air (Springdale, AR) redesign and install a new duct system. The original duct system was very loud and unbearable. This was due to poor design and layout. This was not an inexpensive endeavor, but the outcome was well worth the cost. The entire Paschal team was very professional and thorough from beginning to end. I have been using Paschal for several years now and just recently realized their full potential in servicing all my HVAC needs. We are customers for life and happy to have them as ou... read more
Business response:
Mr. ********* Thank you so much for taking a moment to leave this review and share your experience with our team. We are very grateful to have you as a customer and appreciate you putting your trust in our team to take care of your heating and air needs. You know where to find us should you need anything else at all!
Great customer service, fast and efficient!!
Business response:
Thanks so much, ****!! We appreciate your business and can't thank you enough for taking a moment to share your experience with us!
Polite. Was on time. Answered all of my question
Business response:
Thank you so much for allowing us to serve you and taking a moment to share your experience with our team. We appreciate you!
Colton was very nice and professional. We don't wear shoes in our house and before we could even ask him to remove his shoes, he had already put covers on. Colton explained what he did for maintenance, as well as the issue he found. He showed the test he ran on the capacitor, explaining what was going on and how it affected the system. Thanks, Colton & Paschal for the excellent service!
Business response:
Wonderful to hear!! Thank you so much for allowing our team to serve you and we really appreciate you taking a moment to share your experience. Please don't hesitate to reach out to us should you need anything else at all!
The technician you sent to our house this time arrived when he was supposed to and seemed very knowledgeable about our furnace. Hope to get him back in the spring to check out our air conditioning unit.
Business response:
Wonderful to hear! Thanks so much for allowing our team to serve you and we truly appreciate you taking a moment to share your experience!
Very professional & friendly. Will probably have to come back and fix a thermocouple problem on my fireplace.
Business response:
Thanks so much for trusting in our team to perform your heating tuneup! I see in our technician's notes that he also checked out the issue you were having with your fireplace at no charge. Taking care of our customers is what we love to do! 😉 We'd be more than happy to come back and complete that repair for you should you decide you're ready to get that done! We are only a phone call away! Thank you!!
Paschal Air continues to exhibit superior customer service by effectivly using technology for communication to receive customer requests and inform of their arrival time. The technicians sent are friendly, professional, competent, well trained and skilled with the ability to immediately address all concerns and resolve most issues (depending on availability of parts). I highly recommend them for the services they provide.
Business response:
Wow! Thank you so much for the kind words! Those are most definitely words we would use to describe our technicians so we love hearing that those qualities are shining through to our customers as well. We truly appreciate you putting your trust in our team and thank you for taking a moment to share your experience! We are only a phone call or text away should you need anything else!
Kevin was professional and incredibly helpful with our heater unit. He walked me through everything and was able to get a part replaced same day.
Business response:
That's wonderful to hear!! Kevin does a great job of taking are of our customers and we are grateful to have him on our team. Thank you for allowing us to take care of your HVAC needs and for taking a moment to share your experience. We appreciate you!
Technician Jacob arrived on time for our fall heating tune up. He was professional, thorough and courteous. We especially appreciate the time he took to answer our questions.
Business response:
Wonderful to hear! Thank you so much for your business and allowing our team to serve you! We appreciate you!
Paschal Air, Plumbing & Electric has a 4.8 star rating with 6,364 reviews.
Paschal Air, Plumbing & Electric is closed now. It will open at 7:00 a.m.
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