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Ox Car Care
- Retail
- Irvine, CA
About this business
Location details
4 Park Plaza, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible service I dealt with Ox Car Care from late Summer 2023 until early Summer 2025. Everything my warranty was supposed to cover on my car was not covered, nor honored. I was promised a refund, and I have yet to receive anything. I have called many times to check the status of my refund and each time I have spoken with someone I have been told I have to wait 60 days. As of now I am without my refund, and Ox Car Care has provided no reasonable solutions. I would not recommend their services to anyone.
To Whom It May Concern at the BBB,I am filing a formal complaint against ******* Care for deceptive practices related to an auto protection policy on my Range Rover. The policy was started and charged at $255 per month, but it has not been honored, and I was not told about Drive America, a third-party disclosed in connection with the policy. I have incurred about $1,613 in out-of-pocket costs (roughly $700 initially plus $913 for repairs) and have faced no responses to my inquiries or to mechanics; calls have been ignored. A... read more
They where all kind and answered all the questions I had. They walked me through the process throughly and made sure I understood everything before sending me on my way.
Not bad so far I have to get back with you on this its too early to tell
Good service no issues everything is fine ok ok ok ok
Sales *** was very nice guy he explained everything to me
HORRIBLE! That's all I can say. RUN. This warranty company does not deliver on what they advertise. I should have know from the first day I called. **** customer service representatives. The Best Policy (according to the **** covers nothing I consider major; the parts that allow the car to run. Good luck finding a repair place that is willing to take the warranty- all repair shops that are *** certified do not accept this warranty. Now I'm going through a nightmare trying to cancel the policy. Transfers from one Rep to the n... read more
Both individuals I talked to were awesome. Sales and the other individual.
The service was fine the lady was great nice person to talk to and easy going. But I do not put an e on ***** so when you spell my name please spell it right
Frequently asked questions about Ox Car Care
How is Ox Car Care rated?
Ox Car Care has a 3.4 star rating with 3,515 reviews.
When is Ox Car Care open?
Ox Car Care is closed now. It will open tomorrow at 7:00 a.m.
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