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Ownwell

4.7

About this business

Location details

1703 W 5th St, Austin, TX, 78703, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.73,849 reviews
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Josef C's profile image
Josef C 
2 years ago

Everybody complaining about "private info": Calm down. Tax info ( and pretty much ANY property info for that matter ) is, in fact, public info available to anyone online on town tax rolls and real estate sites. 

Jeb C's profile image
Jeb C 
2 years ago

Ownwell has done well again. Very professional and responsive as I have been doing business with them for a couple years now. 

Tim R's profile image
Tim R 
2 years ago

1st time I used them, I got the lowered tax rate before taxes were due. This time, I submitted both my properties. One they said it was taxed appropriately. The other,Im still waiting, I already had to pay the first 6 months of inflated property tax. They send me a monthly reminder that they are still working on it. 

Stephen B's profile image
Stephen B 
2 years ago

No personalization. Nobody knows specifics about your property. If you like hiring an attorney online or a CPA online and never talking to them or discussing the individual characteristics that affect you and your property- this is it. 

Xiao D's profile image
Xiao D 
2 years ago

They sent me an ad with my property address and value on the front for everyone to see! This should be considered illegal! Such a careless company should not be in business! 

Donna C's profile image
Donna C 
2 years ago

The postcard type advertising flyer that I received in the mail showed my property address and the County assessed value for all to see. This was for property I own in a different state. I know my rural mail carrier and am furious that this personal financial information was exposed. 

Mark M's profile image
Mark M 
2 years ago

They do a horrible job and then you can't get them to cancel the service the next year even with repeated communications. 

Robert S's profile image
Robert S 
2 years ago

Two things that I do not like about their service: 1) I had to file a special form to get my county in ***** to release them as a "tax agent" of my property in my county's records;2) Instead of reducing my taxes on my residence, they, without knowing it, increased it. They did this by reporting a lower appraised value, however, it was still higher than my taxable value (in *****, a succeeding year's taxable value cannot be higher than 10% of the previous year's taxable value. Because of this, Ownwell lowered the appraised va... read more

Bill M's profile image
Bill M 
2 years ago

I have done my own protests for the last 20 years and it takes time and effort. I tried Ownwell for the first time last year for 2 properties and they did a great job! They saved me significant dollars on properties I was unable to get the county to budge on in the past. They are also very responsive to e-mails and transparent. Other companies that do this charge more, I will go with Ownwell again this year for sure! 

Frequently asked questions about Ownwell

How is Ownwell rated?

Ownwell has a 4.7 star rating with 3,849 reviews. 

When is Ownwell open?

Ownwell is open now. It will close at 7:00 p.m.  

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