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Ownwell

4.7

About this business

Location details

1703 W 5th St, Austin, TX, 78703, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.73,849 reviews
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BRIAN W.'s profile image
BRIAN W. 
2 years ago

Very disappointed ??. Had high hopes for them. Sent them tons of pictures & estimates for work & deferred maintenance on house. I would need to spend $75,000.00 to bring my house even close to what the market value is. My value went up 53% a total of $103,620. They only lowered if $9000. Communication was poor also, My dashboard kept saying they were waiting on a decision from appraisal district. But my account on appraisal district online site showed it was lowered to that amount 6 weeks ago. What were they waiting for? Got... read more

jerry s's profile image
jerry s 
2 years ago

Ownwell was very courteous and polite during my initial call with them.....I have asked them to protest several properties and I have just been notified that they were very successful on my first property....I look forward to receiving favorable results on the other protests....they are very fair relevant to the fee structure and I am currently very pleased.....I would highly recommend using them! 

HEATHER K's profile image
HEATHER K 
2 years ago

I signed up early and they did exactly what they said they would. My tax **** was lowered. 

Mary W's profile image
Mary W 
2 years ago

Easy process, great result: saved me over $500 on my property taxes and in addition a $59 reduction for freeze (the one where TX grid failed). Very pleased with Ownwell! 

Katherine C.'s profile image
Katherine C. 
2 years ago

Great experience with Ownwell. Signed up in 5 minutes and got an email a few months later letting me know that Ive saved over $500 on my property taxes. Highly recommend. Will use again next year. 

Business response:

Thanks for the kind words, *********! Glad we were able to help you save money on your property taxes, and looking forward to helping you out again next time! 

joe C's profile image
joe C 
2 years ago

They did what they said they would do. They lowered my out of pocket expense by $340. Just wish they would go to work on cutting my cost of fuel at the pump. But every bit helps. Thanks to Ownwell. 

Business response:

Glad we could help, ***! We'll keep looking for more ways to help you save money! 

Matthew W's profile image
Matthew W 
3 years ago

There is absolutely no communication. I wasn't sure where the process stood and i only found out the outcome of the protest by logging into the system. Not once did someone reach out to me for any materials or anything that could potentially help there case. They are supposed to be experts and help, but i'm uncertain if anything was actually done. Would pay the higher fees elsewhere. 

Business response:

Thanks for the feedback, *******. We're sorry we didn't meet your expectations with regards to communications this time around. While we typically send email communications to property owners on signup to confirm their protest has been received, to notify them after their protest has been filed, and after the protest process is complete, we're understanding that there's still more work to be done on our side to help more customers feel more in-the-know along the way.We've attempted to address some of these communication conc... read more

Helen P's profile image
Helen P 
3 years ago

This company is a scam. Even the contact phone number they list is not a valid number anymore. Stay away. 

Craig S's profile image
Craig S 
3 years ago

Ownwell did what they said they would do. They reduced my tax assessment by over $50,000 and reduce my tax **** by $1000. I will use them again next year. 

Frequently asked questions about Ownwell

How is Ownwell rated?

Ownwell has a 4.7 star rating with 3,849 reviews. 

When is Ownwell open?

Ownwell is open now. It will close at 7:00 p.m.  

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