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Ourisman Chevrolet Buick Gmc of Alexandria
- Auto Repair
- Huntington, VA
About this business
Location details
5900 Richmond Hwy, Huntington, VA, 22303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Recommendedgreat price friendly staff
They are awesome! I just got a 2017 Jeep Cherokee and the process they helped me out with everything! The service there is top notch. Go see salesman booba he will hook you up in a nice ride no problems
Business response:
Thank you for your feedback. We will pass along your compliments to Bouba! Enjoy your new 2017 Jeep Cherokee!
I spent 3 hours there yesterday with some outstanding professionals, especially Mamo who took the time to listen to my needs and did all that he could to assist me and find exactly what we needed with a few extras. the manager himself came and met me. they offered me over blue book value for my trade in.. if you want a fair and pleasant car buying experience be sure to ask for Mamo
Business response:
Thank you for leaving us a review. We will be sure to pass along your compliments to Mamo. Enjoy your new vehicle!
The ability to get in and out of the dealership has been a benefit, can wait for the truck with good WiFi, coffee and comfortable area to work.
Business response:
Thank you for leaving a review. We hope to see you again!
Great customer service skills, friendly enviroment.
Business response:
Thank you for leaving us a review!
very quick service as promised.
Business response:
Thank you for leaving a review. We appreciate the feedback!
I was able to make a same day appointment for oil/filter change, tire rotation, multi point inspection, and safety recall repair. I was in and out for all of that in a couple hours. The check-in was quick and easy. and the staff friendly and professional. Mike is awesome! This is a great dealership.
Business response:
Thank you for your review! We hope to see you again!
Actually think about your customers, don;t just over charge them to get people in there. I brought my car in 2 months ago for an issue that was never fixed that I paid almost 2300 for. Now 2 months later that same issue has gotten worse and I have to pay about 5000 more. Just a horrible dealer and I am making sure I write the BBB because this is so unacceptable. A 2 year old car hads to get a new transmission???
Business response:
Dear Brandi, We are so sorry for your experience with us. We strive for 100% customer satisfaction. We would love to speak with you. Please reach out to our service manager, Chris Morrison, at (703)329-1600. Thank you.
Dropped my Jeep off today and was directed to your waiting rooms. Both rooms had Fox News on and the remotes didn't work. We asked you to turn the channel in one room...you didn't. When I found the cable box in one and changed the channel, people cheered, moved to our room, and one women who was wondering the halls joined us, as she felt uncomfortable prior. Sad!
Business response:
Dear Eric, we are sorry your experience with us wasn't optimal. We have double checked that there is a remote in the box by the door in each room and that they each work. You should be free to change the channel! Thank you for bringing this to our attention. We hope to see you again!
Frequently asked questions about Ourisman Chevrolet Buick Gmc of Alexandria
How is Ourisman Chevrolet Buick Gmc of Alexandria rated?
Ourisman Chevrolet Buick Gmc of Alexandria has a 3.6 star rating with 173 reviews.
When is Ourisman Chevrolet Buick Gmc of Alexandria open?
Ourisman Chevrolet Buick Gmc of Alexandria is open now. It will close at 9:00 p.m.
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