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OSL Retail Services
- Business Consulting
- Mississauga, ON
About this business
Location details
2475 Skymark Avenue #4, Mississauga, ON, L4W 4Y6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Let me count the ways: Went to Sam's Club twice regarding a cell phone offer (first time phone was not in stock) then, second time, 11:30 today...I left at 2:30 without a new phone and without my old phone working ....this was ALL because the salesperson AND the supervisor did not really read the iphone promotion, (so the "terms" that showed up during the new phone activation were QUITE DIFFERENT than what I was quoted by the OCL people)......neither OSL employee knew how to get my iphone re-activated (this they blamed on ce... read more
RecommendedAwesome service! Highly recommend!
Fantastic Culture with a driven and passionate team.
Business response:
Hi Ollie! Thanks for the awesome review! It takes driven and passionate people to appreciate a driven and passionate team. We are truly lucky to have you in the #OSLFamily!
As a leader within OSL Mobile I highly recommend this company. As a consumer, my recommendation stands. I have never been prouder of an employer. Ever prouder of its employees. During this difficult time they have gone above and beyond to ensure open communication on all ends. Can I speak for every district, region, or employee? No. I am certain not every handling has been acceptable. That is the course of any company. The good however far surpass the any negative. OSL Continues to "weed out the bad" and nurture the good. Th... read more
Business response:
Hi Tim, thank you for taking the time to share your review! We try to walk the walk and talk the talk in all that we do, and we are so happy it's working for you! We appreciate your realistic review of your experience with OSL and your insights.
a team member eric tischendorf. was verey rude to me over the phone and even followed me to my previous work place. im going to file harassment charges if this does not stop.
Business response:
Hi Kevin, please email us at info@oslrs.com with some more information on the situation and location this all occurred in. We are opening an internal investigation on the matter.
I have been in sales for 40 years. My recent experience with OSL was disappointing and very unprofessional. When you have millennial managers without life experience you get what you pay for. The good news is you will make a chapter in my upcoming book on how "Best Managed Companies" shouldn't be run. How sad as I was enjoying my work not the organizational practices.
Business response:
Hi RussDeb, We are sorry to hear your experience was not a positive one. If you would like to provide constructive criticism on the matter, please email us at info@oslrs.com.
I won a $50 gift card from them while employed that the District Manager refused to give me. after fighting with HR for months they admitted they owed it to me and claimed to have sent it. it never arrived. they claim to have sent another one certified mail which says it was delivered but I never signed for and never arrived. If I hadn't hounded them the entire way through the cards never would have been sent to begin with even after they admitted they owed them to me. They sent receipts that show they rushed out to get it t... read more
amazing company to work for!!!!!
The worst service ever received. First of all the sales representative doesn’t seems to be knowledgeable on the products the are selling and on top of that gave wrong information, when asked he replied “ We havent been communicated by the company” I told him that I want to keep the same number and he said Absolutely you can and I took Iphone 11 and the next day I received an email from the network provider that they cannot port the number. The sales representative should know all these before selling the product. Be aware an... read more
Business response:
Hi Karan, we are sorry to hear your visit did not go as smoothly as we would have liked. We would love to know more detail about your visit so we can make changes where they are needed. Our customers are very important to us and we are sorry you didn't feel cared for. Please email us at info@oslrs.com. We really appreciate you taking the time to share your experience with us.
Frequently asked questions about OSL Retail Services
How is OSL Retail Services rated?
OSL Retail Services has a 3.2 star rating with 700 reviews.
When is OSL Retail Services open?
OSL Retail Services is closed now. It will open tomorrow at 9:00 a.m.
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