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OSL Retail Services

3.2

About this business

Location details

2475 Skymark Avenue #4, Mississauga, ON, L4W 4Y6, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.2687 reviews
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Marcie Lynn Workman's profile image
Marcie Lynn Workman 
4 years ago

Chris Pratt South point ohio Sam's sold us phones with plan that doesn't exist then try to talk to him about it he says a rep will call in 24hrs no call try to call him again and he just hangs up on me. 

Nataley Riley's profile image
Nataley Riley 
4 years ago

George Brancefield of the Topeka ks area works at Walmart is a fraud and a scam artist. We came in and he offered us a deal which we we’re SUPPOSED to get a 1,000 dollar credit towards a phone here it is 6 months later still paying for the phone he keeps ignoring me and changing locations when I go to the store he won’t talk to me I’ve called and talked to over 20 people he still won’t call back. This guy needs fired and police reports will be made highly don’t recommend going through OSL or George Brancefield. 

James Franks's profile image
James Franks 
4 years ago

Osl doesn't care about their employees, what kind of company fires a person for no reason (has they put it without clause). Their DMs and mangers are the biggest bunch of lying back stabbers. Read your employee contract VERY carefully. 

Business response:

Hi James, thank you for connecting. We take these matters very seriously - could you please send us an email directly to info@oslrs.com? We would appreciate the opportunity to investigate further. Thank you again. 

Brian Fleming's profile image
Brian Fleming 
4 years ago

Was quoted a cell phone plan, but was completely different on my first bill. They would not honor the quoted price, and now I’m stuck for two years paying a higher price than I was quoted. The manager was very rude, and would not even try to fix it for me. 

DalenDarcey Moreau's profile image
DalenDarcey Moreau 
recommend  Recommended
4 years ago

I had the pleasure of dealing with Rhonda in Midland today and she was very helpful answering all my questions getting my new iPhone up and running and I even got a gift card so if anyone out there needs a cell phone I highly recommend the Walmart in midland and if your lucky enough to get this pretty little lady you won’t regret it 

Business response:

Thanks for the amazing review DalenDarcey Moreau! 

Dominique Hylton's profile image
Dominique Hylton 
4 years ago

I had the worst customer service experience with the OSL associates in the electronic section. If I were the store manager at Walmart in Martinsville, VA I would discontinue any association with such an unprofessional, rude group of people. Rather than assisting me after standing behind another customer, once they checked them out, the associated walked off to fraternize with the other associates. After about 3 minutes I had to ask them for assistance, at which time another one came to me and told me I needed to get in anoth... read more

Ed Bessios's profile image
Ed Bessios 
4 years ago

Not recommended. This company has incentives others do not, HOWEVER, they are woefully inept and basically answer to no one. Once they tank your deal, plunder your FICO scores, and have no way of porting your number back to your original carrier, they simply run you in circles blaming everyone else but themselves. It takes a good day to get your phone back to original carrier and since NO ONE will tell you what the letter you get means it is nearly impossible to fix with the credit bureaus. They told me what happened to me, ... read more

Debbie Notter Bryan's profile image
Debbie Notter Bryan 
recommend  Recommended
4 years ago

I met an amazing group of people that work for OSL who helped me so much. At the Walmart store #419 in Pratt KS Shannon Martim sold me two iPhones. I had decided to purchase phones at the Verizon store a few blocks away but her knowledge and customer service were so good I bought them both from her. A week later I had an issue with one of them and went back to the store. She was not there but had hired a young man named Taylor Davis. It was a complicated issue and he checked with a different supervisor who gave me an answer ... read more

Business response:

Thank you for this review Debbie! The team at OSL will always go above and beyond to help all of our customers to the best of our ability. We are so glad that you are satisfied with the service provided to you and will most definitely be relaying your positive sentiments to Taylor as well. 

Carmen Ca L's profile image
Carmen Ca L 
4 years ago

Horrible experience at Stouffville ON mobile booth. Yesterday morning I went into the store to activate the first Fido home internet the sale manager Steph did not mention there is a $50 cash card until another sale associated Joshua called me to activate the second home internet and he said the $50 Walmart gift card will expire tonight. I went back into store right after he called I asked him can you give me the $50 gift card from first activation he was been very rude and loud sound. He did not help customer solve the prob... read more

Frequently asked questions about OSL Retail Services

How is OSL Retail Services rated?

OSL Retail Services has a 3.2 star rating with 687 reviews. 

When is OSL Retail Services open?

OSL Retail Services is open now. It will close at 5:00 p.m.  

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