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Orleans Ford

4.6

About this business

Orleans Ford offers a great selection of Ford models, and our team is committed to helping you find the right one. We offer financing solutions to help you afford your new vehicle, as well as special offers and incentives. Browse our inventory online or visit us today for a test drive. 

Location details

1405 S Main St, Medina, NY, 14103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.62,089 reviews
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James Lozo's profile image
James Lozo 
7 years ago
Denise Martinez's profile image
Denise Martinez 
7 years ago

Most pleasant internet purchase EVER! Orleans met us at the airport and drove us to the dealership. Salesman Aaron knowledgeable on the truck and took the time to show us all the options. Never a 'I don't know' or 'I will have to ask my Manager'. Relief that the Dealership does not practice pushing 'upsaling' on warranties, insurance packages, services that you likely will never need or use. Ask for Aaron - he is fun, knowledgeable and not pushy. 

Diane Rucinski's profile image
Diane Rucinski 
7 years ago

Great selection, prices and service. Salesman, Kevin Frasier, was excellent! 

Kathy Kast's profile image
Kathy Kast 
7 years ago

The service area was clean, the employees friendly, service fast and efficient. 

Business response:

Kathy thank you for your 5 star review! Our service department strives to give our customers the best service. Look forward to seeing you again in the future. Drive safely 

Stacy Reger's profile image
Stacy Reger 
7 years ago

Everyone here was so nice and accommodating. After a bad experience at a different dealer, I was almost ready to give up on Ford. But this place changed my mind! I got a great truck at a good price and am super happy with my purchase. The financing took a longer time than expected, but only a minor irritation in the grand scheme of things. They even sent me a thank you note, and my salesman followed up with me to make sure I was happy. Great customer service! 

Business response:

Thank you Stacy for your kind words. We are very happy we could satisfy your needs and get you the vehicle you wanted. Enjoy enjoy your new vehicle and safe travels ! 

Dawn Rosenberg Rehwaldt's profile image
Dawn Rosenberg Rehwaldt 
7 years ago

I just leased a 2018 Escape and couldn't be happier. Dominic was my salesman and I would recommend this dealer to anyone. It was my first and only stop when looking, completely satisfied! 

Business response:

Thanks Dawn for your feedback ! We hope you will enjoy your new Escape and thanks for the recommendation ! Safe travels ! 

Dave Sevenski's profile image
Dave Sevenski 
7 years ago

Excellent customer service going above and beyond! 

Leigh Ruckdeschel's profile image
Leigh Ruckdeschel 
7 years ago

THE BEST PLACE TO BUY A FORD OR ANY CAR EXTREMELY FRIENDLY GREAT PRICES THANKS OLEANS FORD BUY A CAR HERE TODAY AND BE HAPPY 

Business response:

Leigh, your positive review means a lot to us and we’re happy we could help you! We'll be sure to let the team know about your feedback and five stars! Thanks again for your business! Take care! 

Kimberly Ann Parker's profile image
Kimberly Ann Parker 
7 years ago

I just got a 2015 Ford Escape a few weeks ago from Orleans Ford. Only 12,000 miles! It is in great condition. I live an hour away from the dealership, but went to Orleans Ford because they seemed to have the biggest selection of Escapes and the best prices. Everyone was very welcoming as soon as I walked in the door. My Salesman Aaron was awesome! He made me feel very comfortable, and was not pushy at all. He was extremely kind and knowledgeable. I had a great experience. I would definitely recommend this dealer to anyone an... read more

Business response:

Kimberly, thank you for writing this fantastic review and giving our dealership such a high star rating! As one of our valued customers, we want to sincerely thank you for your business and we're looking forward to your next visit! 

Frequently asked questions about Orleans Ford

How is Orleans Ford rated?

Orleans Ford has a 4.6 star rating with 2,089 reviews. 

When is Orleans Ford open?

Orleans Ford is closed now. It will open tomorrow at 9:00 a.m. 

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