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Orchard Chrysler Dodge Jeep Ram
- Car Dealers
- Washington, MI
About this business
Orchard Chrysler Dodge Jeep Ram in Washington Township is a leading full service dealership with a wide selection of new cars and used vehicles. When you walk through our doors you'll be pleased to encounter our friendly and knowledgeable dealership staff. We'll work hand in hand until you find the car, truck, or SUV that you truly want. Looking to save money on your next car, truck or SUV? Check out our new vehicle discount pages. to see what specials that you qualify for. Our finance professionals are experts in helping pe... read more
Location details
64600 Van Dyke, Washington, MI, 48095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Do NOT recommend. The service department is horrible. I even complained to the service manager for the way my mom and I were treated. All the employee did was talk over me and was very rude. My mom had her van there for the same problem 3 times and they could NOT figure out the issue. Always gave her the run around. Would never take a vehicle here for service. Also, when I need a vehicle in the future, this would be the last I would go.
Business response:
Nicole, you should expect to receive respectful service and top-notch repairs when you work with us. We're very sorry that we missed the mark. We are looking into this situation to ensure that our staff is consistently providing friendly service and accurate diagnoses. If you would like to discuss your concerns with us any further, please don't hesitate to reach out offline. -Brian A., GSM
This dealership right here the service manger told me wrong information gave me a attitude. Was told to call back Monday to talk to the guy In charge. Then the sales manger today also treated and talked to me like he owned the company. Would love to talk to someone in charge. I wasted 3 weeks and a bunch of money to be told off and hung up on. Great customer service here.
Business response:
Tim, it's our goal to provide our customers with friendly and helpful service. We're sorry to hear that you feel otherwise. We already spoke on the phone, however, don't hesitate to reach out at (586) 336-0200 if you would like to discuss your concerns with me any further. -Brian A., GSM
RecommendedGreat job guys ...thanks Jeff Provenzano made buying experience simple and Easy!!
Business response:
Kurt, we believe that buying a car should be stress free! You can always count on our team to go above and beyond for you when you purchase a vehicle from us. We hope you enjoy the new ride, and we'll be here if you need anything else in the future! -Brian A., GSM
Karl went above and beyond to get us the best deal and even drove it to our house 25 miles from the dealership. He was quick with responses and had the deal ready to go when he arrived.
Business response:
Joseph, our team will always go the extra mile when it comes to helping you purchase your dream car! We're committed to providing attentive and responsive service because we know your time is valuable. We hope you enjoy the new ride, and let us know if there's anything else you need from us! -Brian A., GSM
I had a great experience, in and out in less than 30 minutes. Treated me like family. Love my new wrangler!
The speedy service at this dealership was top notch. We did everything over the phone and they even delivered the car to a closer dealership they owned to me to make it more convenient. This is my first Jeep I have leased from this group and I will never leave. Great work!
Jim Hazen is the best. Been dealing with him for many years. He makes the process of buying and leasing easy. Zero stress!! Thank you 😊 5 stars
I bought a used Lincoln from this dealership. Ryan Cook had me on the road in 35 minutes after saying I'm buying the car. They're super nice, accurate prices ( compared to KBB ). Overall, the dealership is organized, beautiful, and the staff is wonderful. Thanks Orchard !
Frequently asked questions about Orchard Chrysler Dodge Jeep Ram
How is Orchard Chrysler Dodge Jeep Ram rated?
Orchard Chrysler Dodge Jeep Ram has a 4.2 star rating with 397 reviews.
When is Orchard Chrysler Dodge Jeep Ram open?
Orchard Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.
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