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Opes Advisors
- Mortgage Brokers
- Eugene, OR
About this business
Location details
4710 Village Plaza Loop #130, Ste 210, Eugene, OR, 97401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
they doubled up on mortgage payments for months. even after contacting customer service nothing has been rectified. where is all that extra money and why is it not being applied to my payments? on line banking is not corresponding either. starting to feel like Wells Fargo!
Flagstar purchased my bank account from Wells Fargo. Since I'm in the military, I deployed to a contingency operation and since I was gone they charged me for not using my account. Once they had taken all the money in it, they charged me $6 a day. So by the time I redeployed to the US I had an account in collections. I called and recieved the worst customer service, they told me that it's my fault for being in the military and that I just have to pay the debt collector.
Flagstar purchased my bank account from Wells Fargo. Since I'm in the military, I deployed to a contingency operation and since I was gone they charged me for not using my account. Once they had taken all the money in it, they charged me $6 a day. So by the time I redeployed to the US I had an account in collections. I called and recieved the worst customer service, they told me that it's my fault for being in the military and that I just have to pay the debt collector.
My account was overdrawn (which I knew and planned on depositing the money) and they withdrew every penny from my daughter’s account. When I called to complain, I was basically told to screw myself and I’m pretty upset by this kind of banking. I will never refer anyone to Flagstar nor will I continue to bank with them.
My account was overdrawn (which I knew and planned on depositing the money) and they withdrew every penny from my daughter’s account. When I called to complain, I was basically told to screw myself and I’m pretty upset by this kind of banking. I will never refer anyone to Flagstar nor will I continue to bank with them.
Our mortgage was sold to this bank, which was beyond our control. We began making payments using Bill Pay by Wells Fargo. The first two payments were sent and processed within 3-5 days, which is reasonable. One of these payments was processed over the Christmas holiday with no issue. Our third payment was sent to Flagstar at the same time the previous payments were sent and the payment was not processed until almost a week and half later! This put us past the 30th of the month and Flagstar notified the credit bureau immediat... read more
I would give them ZERO stars if I could. - Their website won't let me log on (after changing the password multiple times) and no one has fixed it. - I've had to go through my personal bank because Flagstar doesn't seem to want my money but they aren't the ones who get dinged when my mortgage is late (because their customer service is almost non-existent). - If I do not get this matter fixed with them, I will file an official complaint with them, although I don' think it will do anything. - I don't respect a business that won... read more
I would give them ZERO stars if I could. - Their website won't let me log on (after changing the password multiple times) and no one has fixed it. - I've had to go through my personal bank because Flagstar doesn't seem to want my money but they aren't the ones who get dinged when my mortgage is late (because their customer service is almost non-existent). - If I do not get this matter fixed with them, I will file an official complaint with them, although I don' think it will do anything. - I don't respect a business that won... read more
Our mortgage was sold to this bank, which was beyond our control. We began making payments using Bill Pay by Wells Fargo. The first two payments were sent and processed within 3-5 days, which is reasonable. One of these payments was processed over the Christmas holiday with no issue. Our third payment was sent to Flagstar at the same time the previous payments were sent and the payment was not processed until almost a week and half later! This put us past the 30th of the month and Flagstar notified the credit bureau immediat... read more
Frequently asked questions about Opes Advisors
How is Opes Advisors rated?
Opes Advisors has a 1.3 star rating with 97 reviews.
When is Opes Advisors open?
Opes Advisors is closed now. It will open tomorrow at 9:00 a.m.
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