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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Sally Y's profile image
Sally Y 
2 years ago

I received a loan with the assistance of Crystal. I got the funds that same day. She was excellent with efficiency and customer service. I would definitely recommend OMF. 

Business response:

Thank you for your feedback! We appreciate your support, Sally. -SG 

Christopher D's profile image
Christopher D 
2 years ago

The people there were awesome and the loan was quick and easy thanks for the help 

Business response:

Hi Christopher! We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Julissa N's profile image
Julissa N 
2 years ago

One Main Financial has been sending me mail offers, one I apply they deny the application,this has been for about the 3 rd time. I called and the told me I needed a collateral (some kind of asset). After the phone call the still were trying to contact me even thru messages. is this a scam? 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG 

Michelle R's profile image
Michelle R 
2 years ago

All of the representatives were professional, knowledgeable, and very helpful with the loan process! I will definitely recommend One Main to family and friends! 

Business response:

Hi Michelle! Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Nathan A's profile image
Nathan A 
2 years ago

Run NOW this is not a good company, So today I needed to get some funds, and I have had several loans with One Main Financial and have paid all of them off without issue. Today I went online and applied and a lady from this office called me with the first name R. She informed me that they needed my pay stub, DL, W2 and bank that I get deposits in. I provided everything put the bank statement because I get paid with a live check which is on my pay stub. I get a call from Terry ***** with a nasty attitude at about 5:30pm aski... read more

Business response:

Nathan, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG 

Wendy B's profile image
Wendy B 
2 years ago

Stay far away. I got a loan there everything was fine . I used my car as collateral. One f my payments I used my checking account and I got a notice that my payment was late that it did not go through because the account number was incorrect. I called my One main local office in *************** *** Rd to make it right and was told because I just took out another loan that everything rolled over into one and I did not owe a payment yet. I believed them I mean why wouldn't I . Later that day a manager called named Kim who was ... read more

Business response:

Wendy, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG 

Mark D's profile image
Mark D 
2 years ago

I started the Loan with Household Finance which was transferred to Springleaf Financial which changed to One Main Financial. I never had any issues with any of the three companies and paid the loan on time, maybe even a little early. Recently, we were making a real estate transaction and to our suprise, there's a lien on the deed of the property. I have been attempting to get this loan, which was paid in full 4 years ago, discharged from the deed. The different numbers I have called all lead me to a customer service represen... read more

Business response:

Mark, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG 

Tenille E's profile image
Tenille E 
2 years ago

They were able to help me with a loan to get some much needed work done on my truck. The process was easy, well explained and such nice staff!! Thank you so much! 

Business response:

Hi Tenille. Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Jason P's profile image
Jason P 
2 years ago

The staff was very helpful and professional. I highly suggest the ******** missouri office. 

Business response:

Hi Jason! We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open on Monday at 8:30 a.m. 

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