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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very friendly, professional, and honest! Never felt pressured into anything. Explained everything in grave detail
Business response:
Happy Friday, Kyle! We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
Never had any problems.Always nice when I call or go in
Business response:
Hi Jason! We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
I had a secure loan with one main, which I paid off. When I obtained a 2nd loan from them, they illegally used pictures of my vehicle from the paid loan, illegally obtained a registration for my vehicle and illegally obtained a duplicate title to my vehicle. When I went to trade in my paid off vehicle for a smaller vehicle, I was told there was a lien on the vehicle for over $10k that was placed by one main. When I contacted one main, the refused to email me the so called documents that I allegedly uploaded to them. I told t... read more
Business response:
Rosenna, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG
Nancy was very professional. Appreciate the help from OneMain. Thank you!
Business response:
Hi Katie! We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
El muchacho que me atendi ó si no mal recuerdo su nombre es Kevin o kelvin fue muy amable y paciente a la hora de ayudarme y pudo resolver con mucha capacidad el préstamo que buscaba yo .. hay personas aveces que no entienden que por una u otra raz ón no se les puede ayudar y se molestan . Pero yo si puedo decir que el muchacho que me atendi ó a mi si ase todo lo que está en sus manos para ayudar .. Gracias onemain financial por tener personas como el que si asen lo posible por ayudar âï¸âï¸âï¸âï¸âï¸
Business response:
Hi Maria! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
I have had so many problems with this OMF . As of today I noticed that again for the 4th time they have taken out a double payment from my account. I contacted an agent, at OMF, she then told me I needed to bring in a bank statement so brought in a statement which was only ebanking app, it was refused. She could see the double payment of 664.00. I then told her I needed this taken care of and the second payment put back into my account. I was then asked, " is this a threat, do I need to call the police. ". OMF is a ripe off ... read more
Business response:
Hi Norene. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG
It was great that you invited me to come in and see you. I will tell everyone that needs a loan thanks.
Business response:
Hi David! We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
Staff in this office are friendly and knowledgeable. Jennifer was helpful and personable and I would recommend One Main to my friends and family!
Business response:
Hi Tina! Thank you for your feedback! We appreciate your support. We're in your corner. -SG
After entering into an agreement in 2017, and making payments for 3 years - I encountered numerous health issues and even loss of employment. Despite having the "Insurance Policy" to make payments for me if I was incapacitated or out of work, I was unable to EVER get OneMain to send me the forms to enact the insurance. They preferred to "make an arrangement" - finally I had it with their arrangements and said to the Florida 'Manager' in 2022 - When the forms for insurance were sent to my home address, I would resume payments... read more
Business response:
Hi Christian. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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