OneMain Financial

Deborah M 

on BBB

2 years ago

absolutely fabulous came in early he worked on it all morning and it was awesome experience thank you 

John L 

on BBB

2 years ago

I have used the ********* Pa office for obtaining several secured loans in the past 15 years. Since 2018 I have used my 2011 fj Cruiser. The truck has appreciated in value since new. I decided to pay off the loan and get my title back, sell it and get a house. I paid the loan off expecting the title back in a few days but no title. Call after call saying they are checking, they would call back. Then a few months later they told my wife to fill out a form and send to them to get a duplicate title and she did. Every call to fi... read more

Gary B 

on BBB

2 years ago

I contacted One Main since I found I had a collection from them. I do not recall getting a loan from One Main. Iwas told to dispute this including submitting a police report for fraud. Yet they still maintain I was the one that took the loan in December 2017. I have tried NUMEROUS times to settle this matter yet they keep telling me to contact their attorney (Kathy #####). She is terrible in returning calls as well as emails. I made one last attempt to offer a settlement which after 3 business days has yet to respond. Everyt... read more

Cherisse M 

on BBB

2 years ago

I have been with One Main since they were Commercial Credit. For the first time after many loans, I decided to add the disability and unemployment insurance due to my age. Unfortunately, July 1, 2021 I had a freak accident in which I have been placed on total permanent disability through December 2022 and I am waiting to hear from SSD. Prior to my Injury, my account was always paid on time, I am very disturbed because I am using the service I paid for and One Main Solutions have not been paying my account on time and not the... read more

Christine C 

on BBB

2 years ago

I have sent the local branch "br4394", the proper legal documentation necessary to change my name on my account over three times and they have clearly chosen not to perform the legal change. 

Tracey G 

on BBB

2 years ago

I attempted to secure a loan that one main financial did a hard inquiry for i didn't receive the loan however i was approved else where. When i called to have them email me the letter of Declaration starting that i was told they didn't actually have one and that i just needed to dispute it with the credit agency I then called Equifax and they told me that if i did it that way it took 2 years to come off. So i setan email or message again asking thento email or text me the letter of Declaration and have not yet hard back agai... read more

Kaitlyn D 

on BBB

2 years ago

The repo team needs to work on their communication. I get told an update on my car would be 3-4 hours by one rep. I call back and then am told it could be up to 24 hours. Do you want my money or not? 

Cassandra B 

on BBB

2 years ago

Predatory Lending!! Got loan 6 years ago made monthly payments of $500+ and loan amount is still 4 times the amount of original loan. 

Rich K 

on BBB

2 years ago

During covid the government put into effect if you call your creditors for help they are supposed to comply and help,, so I called one main just loke I did for "6" other creditors for help, one main told me they wouldn't help, due to the fact I didn't have the loan long enough, so they back marked my credit all the way till we settled on a lesser amount just a few weeks back, they just totally destroyed my credit, The other 6 creditors, *** I had 2 credits, a auto loan and a credit card, ****** I had my mortgage, ******** I ... read more