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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Considerate, professional and efficient. Made the process worry free. Pleasure doing business with them.
Business response:
Hi Maria! We love hearing about your experience. Thank you for the feedback. We're in your corner. -AS
The process was easy and a good experience. Loved all the options they gave me.
Business response:
We love hearing about your experience, William. Thank you for the feedback. We're in your corner. -AS
Great team! Always pleasant and easy to work with nice that the office is local.
Business response:
Thank you for taking the time to share your experience, Cynthia. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -AS
Forcing extra fees. I was doing a loan. First it was a $150 AIG insurance. Then after I did that they added some $350 state to state tax. Then when I said no let's cancel and then Mr. **** would not cancel. Then said I would have to pay another $100 to cancel. This is feeling fraudulent.
Business response:
Leesha, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
I'm very disappointed with OneMain Financial, I have been paying on my loan for 3 years, on time. I have a little over two years on the loan, I wanted to refinance for a lower interest rate but was told my interest rate would be higher, the payment basically would remain the same and it would add 2+ years to the loan. This is crazy when my credit is better from when I got the loan. At this point, I'm ready to be done with them and won't be recommending anyone to do business with them.
Business response:
Jerika, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
It was great until 1 week later when money was pulled from my account 1 month early!! I received an apology for their error and then the steps I would need to take to get the $190 back. Steps I have to take??? I didn't make the error. I am confused why a reversal of funds is so complicatedð??«
Business response:
Jennifer, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
I went to the one in ****** *** tx, and they made the process super easy. everyone was very friendly extremely helpful and happy to answer all of my questions. I would recommend them to anyone who needs a loan. -Chelsea
Business response:
Chelsea, We love hearing about your experience. Thank you for the feedback. We're in your corner. -AS
My experience is always good, One Main is my go to place. Faith is awesome and goes the extra mile to help me se and decide what to do, very good experience and would recommend completely
Business response:
Hi Laurence. Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -AS
loan representative made the process easy and was very polite as well. Thanks
Business response:
Jeffrey, We love hearing about your experience. Thank you for the feedback. We're in your corner. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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