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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything went excellently well, it was much needed! I was able to get what I needed done.
Business response:
Hi Havasha! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS
It took forever, there was no communication when documentation wasn't the approved type. Then when I was trying to get my money no one could give me a check. All around once this loan is paid off I will never recommend one main to anyone and I will never use this service again
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
One Main was awesome in helping me get a loan although my credit isn't so great. They jumped thru hoops helping me. I can't Thank them enough!
Business response:
Hi Kim! Thank you for your feedback! We appreciate your support. We're in your corner. -AS
Marie was awesome! She was very professional and fun at the same time! I would recommend this company and Marie! Don't hesitate to give her a call today! She lowered my interest rate by 15+ points, lowered my payment by $30, and offered me more money than I ask for which will come in handy at this crucial time. Thank you Marie and thank you OneMain!
Business response:
Hi Michael! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS
Omg the best experience I've ever had. She was very knowledgeable kind fast she cares
Business response:
Hi Belinda! We love hearing about your experience. Thank you for the feedback. We're in your corner. -AS
Worst company ever! I have not missed a payment at all! I had one returned check. The BRANCH MANAGER started calling my phone back to back I told him the funds would be available tomorrow and I will pay them he interrogated me about why can't I pay today instead of tomorrow he acted confused about me having a job when I asked him to not call during certain times He authorized a FDP without my permission
Business response:
We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
The entire team is helpful and friendly. They let me know what the best options that were available for me to choose from, and it was very simple.
Business response:
Hi Thomas! We love hearing about your experience. Thank you for the feedback - we're in your corner. -AS
It's absolutely astonishing to me that this company can withdrawal money from your account when they weren't supposed to and then give the customer the run around when you request a refund. I recently did a pay date change and was informed my next auto payment would not come out until May 17th. May 1st my account was over drafted due to them taking funds that I did not have because I was informed my next pay date would be May 17th. I requested a refund and had to gather "evidence" of THEIR mistake and was told the money woul... read more
Business response:
Hi Emily. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Took out a loan, paid it off in one month's time. They wouldn't close the loan because they didn't collect interest. After repeated attempts to close the loan through corporate and the local branch I gave up. Two years later they've called repeatedly to collect a debt without giving a balance. They won't update the account to show the payoff but my bank shows it. Everytime I tried to make contact to the branch manager Claudia "she didn't show up to work". As of yesterday they called my place of business and stated who they w... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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