This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are always nice and willing to go the extra steps to help customers.
Business response:
Thank you for taking the time to share your experience, Kenneth. We appreciate your feedback! It's what helps us do our jobs better. -AS
The young lady who assisted me was wonderful GREAT customer services skills!! Over all entire process was fast and excellent.
Business response:
Hi Terrie! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. -AS
They are some of the nicest people you will ever do business with they were just awesome. First time I ever went in somewhere and wasn't a nervous wreck they made you feel welcomed.
Business response:
Hi Tammie! Thank you for your feedback! We appreciate your support. -AS
They were willing to help me with a loan that I needed very much
Business response:
Hi Jerry! Thank you for taking the time to share your experience. We appreciate your feedback! We're in your corner. -AS
Worse Loan company ever! If I can give 0, I would. I have been a customer for almost a year now. Never missed payment, I pre-qualified for an amount of $12,000 on a new loan. They told me my income has been verified and needed my social security card uploaded which I did. They needed my paystub, which I submitted. After days of going back and forth with me, they told me I been denied loan for no reason known to me. Waisted my time and have access to all my personal info. Please Becareful in dealing with a company like this!
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
This company is nothing but a loan shark. I never missed any payments. They took money that I had paid in and signed me up for erroneous company's. I already had home insurance thru USAA today. for years. When i received the paper work from this company I was livid. , I had to call the company and get a refund back from them and they only gave me a third of what one main sent them on my behalf. Another one was for accidental insurance that expires on 05/22/22 I never received any paperwork from either company for what I was ... read more
Business response:
Hi Laurie. We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Amazing! Fast and friendly Very helpful my agent was very knowledgeable and thorough in explaining the process. Answered all of my questions without hesitation. I applied and received my loan all in the same day.
Business response:
Hi James! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -AS
Went very good. Stress free and I felt I was in good hands
Business response:
Hi Patrick! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. Let's keep making progress together. -AS
While I am grateful for the secured loan my husband and I were able to obtain through this company, I am HIGHLY disappointed in their billing practices. We are on a fixed income and pay our loan payment faithfully at the beginning of each month when we receive our disability and VA pension benefits. Because we were enrolled in auto pay, we needed to call each month before the original due date to cancel the auto payment so that we would not be paying two payments per month. As a fixed income family this would be a hardship. ... read more
Business response:
Hi Kimberly. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com