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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You all are awesome, so helpful and nice I love one main financial
Business response:
Hello Corey, we are so delighted to read about your experience. Our team is in your corner. -AS
I would rate One Main on ****** Lane 110%. They provided an excellent customer care type office. It was very quick and easy to receive my funds I had requested.
Business response:
Hi Carole, We love hearing about your experience. Thank you for the feedback. -AS
They mislead me on the loan for over a week. Kept asking additional information and pictures but never told me the loan requires me to have them pay off my car then pay them back. Not once until I called and started asking questions did they mention this to me. I was given the run around for DAYS when I could have gotten a loan from someone actually trustworthy
Business response:
Hi Hannah. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Everyone was very polite, professional and helpful. I would recommend One Main Financial to anyone needing assistance. They worked fast and made it very easy to complete the closing process. GREAT JOB
Business response:
Hello Bill. Putting customers first is what we're all about. Thanks for the positive feedback. Don't forget: You may also manage your account online with our online account management tool, which you can find here: http://spr.ly/AccountManagement -AS
I supplied my paystub which I printed at work. When the representative looked at it she stated it had been altered. Her attitude toward me immediately changed. I explained I printed it directly off my work website and I did not alter it. She stated she was trained to recognized altered documents and she stated she was looking at one. The rest of the call went downhill from there. I will never recommend this company to anyone. If your printer is off you will be accused of being a liar and treated like ****.
Business response:
Hi Kathleen. We would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Very simple and quick process. Extremely helpful and professional staff.
Business response:
We're so delighted to hear about your experience, thanks for your kind words. -AS
Gabrielle was my loan agent. She was very helpful, professional and I enjoyed her and the branch manager that I worked with.
Business response:
Hi Viola! Thank you for your kind words. We're proud to be on the journey with you. Don't forget: You may also manage your account online with our online account management tool, which you can find here: http://spr.ly/AccountManagement -AS
I will say the staff is very professional when I called to get something fixed. But, that is the extent of giving this business a compliment. I changed my bank account online and deleted an old bank account (as the online help stated I should to change a bank account) and they continued to take money out. When contacting online support they stated the correct bank account was on there and next month should be no issue. This continued for two months. I inquired charges on my old bank account because they still continued to ta... read more
Business response:
Hello Victoria. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
Very polite with great Customer Service. I went in for a small loan and they were able to get me much more which allowed me to pay off several high interest credit cards.
Business response:
Hi Sheryl! Thanks for your kind words, we are delighted to read about your experience with us. Don't forget: You may also manage your account online with our online account management tool, which you can find here: http://spr.ly/AccountManagement -AS
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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